May 19, 2026

Ep26 Natalie Guier & Pam Bowman—Regenerative Medicine, Peptides, and Real Skin Science at Aethereal Med Spa

YouTube podcast player iconAmazon Music podcast player iconSpotify podcast player iconPocketCasts podcast player iconiHeartRadio podcast player icon
YouTube podcast player iconAmazon Music podcast player iconSpotify podcast player iconPocketCasts podcast player iconiHeartRadio podcast player icon

Interested in skincare, regenerative treatments, or IV therapy in Henderson? Book a consultation with Natalie or Pam at Aethereal Med Spa: https://www.aetherealmedspa.com

Follow Natalie on Instagram: @vegas_aesthi https://www.instagram.com/vegas_aesthi/

Follow Pam on Instagram: @rn_injector_pam https://www.instagram.com/rn_injector_pam/

Don't forget to SUBSCRIBE to the HendersonHQ Newsletter: https://hendersonhq.com/Subscribe

Check out our website for all our local stories & community updates: https://hendersonhq.com/

Follow our instagram for deals and cash drops: https://www.instagram.com/TheHendersonHQ/

Interested in advertising in our newsletter to 25,000 local Henderson Residents? Let's book a call: https://calendly.com/scottgrovesteam/catchingup

______________________________

Scott Groves sits down with Natalie Guier, Licensed Advanced Aesthetician, and Pamela Bowman, Advanced Aesthetic and Regenerative Medicine RN, both from Aethereal Med Spa in Henderson.

In this episode, you'll learn how Natalie and Pam take a whole-body, consultative approach to skincare and aesthetics, why medical-grade products work differently than anything at a department store counter, and how the trend is shifting away from heavy filler toward longer-lasting regenerative treatments like PRF (Platelet Rich Fibrin), biostimulators, and PDO threads. They also break down XERF, a monopolar radio frequency treatment that targets the same tissue layer a facelift surgeon would tighten, with no surgery and no recovery time, and how it compares to deep-plane facelifts starting at $150,000.

Pam gets into the current FDA fight over peptides, including retatrutide, a GLP-3 compound showing 30 to 40% tumor reduction in early cancer studies for breast, pancreatic, and lung cancers. A court date in July could open access to compounding pharmacies across the country. Scott also shares his own experience with TRT and IV therapy, and both guests explain why the real goal for most patients is not looking 20 years younger. It is looking healthy.

Pamela Bowman  0:00  
I'm not going to just sell them a syringe just to sell them a syringe, they'll give them a full consult. Well, this is the reason why, and in-depth explain to them, and they really appreciate it once they understand and they're educated, like, okay, well, we need to do this, and then correct this, then they'll get the best result.

Scott Groves  0:19  
Welcome to Henderson HQ. This is the podcast where you get all the stories behind the businesses that make our community tick. Don't forget to subscribe to our weekly newsletter. Hey, ladies and gentlemen, welcome to the Henderson HQ podcast, where we talk about businesses and business owners and business professionals in the Henderson area. Don't forget to subscribe to the newsletter and check out the website at Henderson hq.com We have been slow over the last year to monetize this podcast or this newsletter and all the fun stuff that we've got going on, but one of the sponsors that we really do appreciate is Ethereal Med Spa here in Henderson. I met the owner right when they were opening. They've gone from expanding their product line dramatically, which is what we're going to talk about today. And by the way, for the guys that might be watching this, don't roll your eyes and tune out, because we're going to talk about a bunch of regenerative medicine, IVs, testosterone therapy, peptide stuff that's coming. For the ladies, we're going to talk about your skin, and there's a lot of guys that also need work on their skin. They're going to tell me everything that's wrong with my skin, because I took their little IQ test there and saw all the sun spots that I have on my face that might become problems in the future. So, welcome Natalie, Advanced Aesthetician. I can never say that word correctly, and I'm excited that there's two different spellings of it, because now I don't feel so dumb when I can't say the word. And Pam, who does more of the, is an actual nurse who does more of the regenerative sciences there at Ethereal Med Spa. So, let's start with my skin, because I'm guessing people in Nevada should probably care about that, especially if they work outdoors. I mean, I have a lot of friends who, their spouses or friends of mine, you know, work at the pools, they work outdoors. I know some blue-collar workers that work outdoors, so I think when people think about, you know, a med spa, they're thinking about getting their nails done, or they're getting a facial, or whatnot. But the term that you guys have coined, which I really love, is a gym for your skin, which is like, you gotta, you gotta take care of your skin, because I know people that had skin cancer, I know people have died of skin cancer, I know people that just want to look better. So, tell me, what's wrong with my skin, or no, tell me, tell me why this is so much more important than people think.

Natalie Guier  2:18  
Well, you know, a lot of people are really, they people want to look younger longer, right? Because they want to feel they want to match with the feel in the inside, and the technology that's out available today, it really gives us the opportunity to do that more so than ever before, just with the advancements in like skincare and with new like laser therapies that are out on the market.

Scott Groves  2:40  
So I'm 47 and I was born when my dad was really young. My mom and dad were right out of high school, I think they were 18 and 19 or 19 and 20 when I was born. And then my grandfather had my father when he was really young. So when I was a young man, like I'm 47 now, around seven or eight years old, my grandfather and grandmother look ancient, like ancient, like sit on the couch, smoke two packs of cigarettes a day, could barely get.. I mean, they looked ancient, and now I run into 50 year old, 60 year old guys and gals at Jiu Jitsu who, you know, they look like they look like ultra marathon runners, and I'm like, that is not what 50 looked like in the 80s when I was growing up, right? So, you know, I think a lot more people that are serious about are taking care of their inner health, and like, why is the external health so important,

Natalie Guier  3:23  
exactly? I mean, because your environment affects you internally, right? And so, if you're putting toxins, obviously, in your skin, and you really have to think of, like, and I'm 53 by the way, I've been doing this 28 years, and so believe in the..

Scott Groves  3:36  
if you're listening to the podcast, she does not look 53

Natalie Guier  3:39  
but believe in the power of the product, so I started doing this at 23 and then actually even before that, like in my own personal journey, like at 16, when I started breaking out, my mom took me to a dermatologist, and that's why I really started to understand the benefits of taking care of your skin. Right, fast forward 23 started off working in the hotel spa industry, massage therapist first, Lee went back to school for esthetics, and I've been doing esthetics for 28 years, and I've worked with different backgrounds, dermatology, plastic surgery, medical spa, but really, you know, what you put on your skin, what you do to your skin, your skin's the largest organ, so you have to think of, like, your skincare as nutrition, nutrition for your skin, and this is the reason why you want medical grade or professional grade, because it's all about absorption, just like what you take, vitamins, peptides, all of that stuff, right? It's all about absorption.

Scott Groves  4:32  
I mentioned this when the owner of your spa was in, I had done a loan for a guy that was making a massive amount of money, like an absurd amount of money getting makeup from China, bringing it in on a boat, white labeling it, and then selling it on Amazon. And when we were closing the transaction, I was like, I was like, "Hey, man, like we did a great job. How about like a bunch of free makeup for our wives? My partner and I were talking to him. He's like, "Scott, you do not want your wife putting any of this stuff on their face. I'm like, "What are you talking about, you? Is like, oh, all the all the product that I bring in, it's not tested. I have no idea what chemicals are. Yeah, it looks good. It creates great pictures for Instagram and Amazon. I would not have my wife put this on my skin. I'm like, well, you might be a horrible human being then, if this is the stuff that you're selling and that you're kind of profiteering on. But it was really eye-opening to me, because I don't know anything about the makeup industry, of like, oh, this stuff really matters, like the quality of the stuff that goes in it, we probably need to pay attention if it's what we're putting on us, right.

Natalie Guier  5:27  
Well, medical grade and professional grade, there's efficacy involved, right? They're doing studies, they're doing trials, like there's a lot of science behind it. When you, when people go to, let's say, the cosmetic department, and they're buying their name brand skincare, it's the same thing, they're not involved with the creation or the development or the harvesting or the science, they're doing the same thing, they're having laboratories create products for them, they ship it over and they slap their sticker on it, and I have a friend, her father actually did that for a living, and so I used to love going into his garage, because he had boxes of makeup and lip glosses and things like that.

Scott Groves  6:08  
So, yeah, I want to get to Pam in a moment, but I want to, I want to close out this thread. If you know, I think, obviously, in the current time that we're in 2026 inflation without people are pretty cost conscious. What, what is the like price gap between stuff you buy at your general makeup counter, you have no idea where it comes from, and then like coming to an actual med spa, where I was there at one of your open houses, and like the sales reps and the doctors that were there representing their products, like I got the whole spiel on like why this stuff is better, and I believe it, I don't, I don't feel like it was just gimmicky marketing, but what's like kind of the price spread, is it 5% more expensive, 500% more expensive. Not that I think women really care what they spend, if it looks, makes them look better, or men, but like, what's normally like the delta between the cost of, like, all right, I picked it up,

Natalie Guier  6:50  
it can be considerable, it can be, especially when you get into growth factors and peptides and things that are more like anti-aging, right, because they're again, it's just quality of the of the product and ingredients, also to think of it like this. It isn't an investment, it's just like what you put in your body, nutrition wise. It's the same thing, also too. You don't need as much. Yeah, so you know you're going to run through products like that, you get it, you know, certain department stores, or you're going to run through that stuff much quicker. Plus, is it really doing anything for your skin? Yeah, it's not really making changes, so that's why people invest, because they see the improvement in the changes that you can get from using good quality skincare.

Scott Groves  7:30  
You know, it's funny, you just will close this out, but we downloaded this app called Yucca, y u k a, it's a little carrot, and you can scan pretty much any food or product, and it'll tell you, like, is it good for you based on like a fat content or sodium content? It'll tell you how many carcinogens are in it, and whatnot. It's a very cool app, and my wife, because we have little kids, is very conscious about what goes in their body, right? Because that's what we're taught, like, you gotta eat healthy food, you can't have this, you can't have that. And so, just for fun, this is like two Christmases ago, I went to - I will name them, because you guys want a bad mouth anyway. I went to Bath and Body Works, and I was like, oh, let me just scan these products, and the scale is on one to 100 for like quality, and then it's a green, yellow, red, or like bright red, based on the number of carcinogens that are in the product. There was not a single code or a single barcode in all of Bed Bath and Beyond or Body Works or wherever I was at that scored above 10 out of 100 and there wasn't a single product that didn't have at least three known carcinogens to cause cancer. And I called my wife, I'm like, I'm trying to get you stocking stuffers, there's not a single product you use that's not giving you cancer, and she's like, "What? I'm like, "Go scan all of our shampoos and everything with this Yucca app, and it was like 17 chemicals known to cause cancer. I was like, "I was blown away.

Natalie Guier  8:50  
And hormone disruptors, chess, yeah, men and women.

Scott Groves  8:55  
So, let's go there, Pam, since you're actually a nurse and you deal with more of the inside of the body, you know, I know something that's on the roadmap for theory mud spa is hormone replacement. I'm the first one to admit to people that I'm on TRT for the last couple years, as I turned 45 I feel amazing. I think my testosterone was like down around 300 because I don't sleep and I don't eat particularly well, and I was working out so much. The doctor was like, 'Hey, technically you're in the normal range, which, like, you can go down to, like, 303 50, but historically speaking, that is not normal. She's like, with as much as you work out and, like, where your body physiology is, you should be close to, like, seven or 800 maybe 1000 And so I've been on TRT. It's like, I can't wait to switch over to you guys, because the service provider I have right now is not great. But can you talk a little bit about, like, all the stuff, and I know you guys do the Botox and the beautification injectables, but can you talk about all the stuff that you guys do now, and that's on the roadmap for the future to take care of people's inner health?

Pamela Bowman  9:51  
Yes, definitely. So, hopefully this summer we'll be offering the hormone replacement for both men and women, not just men. I have been on hormone replace. Since I was 45 I'm 63 now.

Scott Groves  10:03  
Again, for those listening, the podcast not looking 63 You guys are doing something right over there.

Pamela Bowman  10:08  
It's taking care of your inside, so hormone replacement peptides. We will be offering those hopefully this summer as well, too, once we get the okay from the FDA to be able to release those to the public, but it's very important that you are taking care of your inside health, because as we're aging, we're losing a lot of cell overturn, and which affects not just your collagen, but other organs, which then affects how you feel and how you look on the inside and the outside, so it's very important, plus I do a lot of regenerative medical and cosmetic treatments, so PRF, taking your blood, spinning it down, and injecting it back in, causing collagen regeneration. I do it for anywhere's in the face, the hair, for hair regrowth, great treatment. A lot of what I do is biostimulators, which is creating your own collagen to start regrowing again, over putting a lot of filler in. Once you hit over the age of 4550 you have to be really careful about over filling, which a lot of people are becoming more aware of. It, the trend is changing, people are not wanting their faces all puffy and filled with filler. Now they want more of a natural look, and so that's where the PDO threads, the PRF, the sculpture, the hyper-diluted radius is coming in, where we're giving everybody a natural, youthful look over a filler-filled face. So the whole regenerative medicine is definitely up on the rise, and that is including the esthetic part of it as well, too. People are choosing more of these longer lasting natural approaches over putting a syringe of filler in their face.

Scott Groves  11:56  
So I want to go back to PRF real quick, and I'll get you into.. like, go, actually, go for it,

Natalie Guier  12:00  
but I want to add something, so, and we too combine therapies too, so like very popular procedure right now is the ZFRF, which is the deepest non-surgical skin tightening treatment available. We combine biostimulators with that treatment, like literally same day, because it stimulates that collagen building in a much more impactful way.

Pamela Bowman  12:20  
So, those like soggy lines, I'm starting to get under my eyes, under my cheek. You can actually like your stuff can regenerate the natural collagen. I don't know if you get like a botox injection in my cheek, right? So I would draw your blood, and then I have a center, special centrifuge, I spin it down, there's nothing in the tube, so it's PRF, platelet rich fibrin. Everybody's very familiar with PRP, more, and they kind of interchange, they're different. PRF is pure your blood, there is no separator in it, there's no other medications in it, nothing else. Pure your blood, so I separate it, I pull out that serum, and I inject it back into the area that needs it. Takes about four three to four treatments face wise. It takes about four to six treatments for hair regrowth when you're done at about a month apart, but absolutely amazing.

Scott Groves  13:14  
So you get rid of this fold spot that I have for me back here.

Pamela Bowman  13:16  
You just keep getting, I'll just literally inject it into your scalp.

Scott Groves  13:21  
Does it hurt? No, it's.. I can't, can't hurt. It's gonna be a tiny needle light up,

Pamela Bowman  13:24  
tiny needle. It's a little uncomfortable. I mean, any needle going into the face is a little, or mad is a little uncomfortable. But I do full body treatments too, so I, you know, inject people with cellulite areas, they want their butt enhanced. We're going to be offering the everybody's very familiar with Kybella. We like to use the light blood dissolve, which is PC DC. It allows me to, it's more effective, and I can get a little bit bigger areas. So, love handles broth, fat muffin tops, I can inject it, and it dissolves the fat, and then we can send them over to the combination of the you're hiding.

Scott Groves  14:05  
There's actually something that you can inject that dissolves fat.

Pamela Bowman  14:08  
It, we do. Yes, it's so PCDC allows me to do a little bit bigger area. Kybella is the one that came out first, so it's dioxycholic acid. It's basically your bile, and it dissolves the fat in your body, eliminates it. It's for small pockets of area, and I tell them about the size of a softball, an area that we can tackle, but it's great for that brafa area, love handles, little pockets around the belly. I know bodybuilders that sometimes they get that stubborn little fat around their lower abdomen, and just a little injection there, it makes it go away.

Scott Groves  14:46  
And how long has the stuff been around, right? Because anytime I hear about anything that, like, anytime I hear about anything that can be like a quick treatment, my, my immediate response is like, oh, there's gonna be a lawsuit about this in five years. Yeah, but it sounds like the PRF and all this stuff, it's. Just natural, it's stuff naturally coming from your body,

Pamela Bowman  15:02  
it is, and they both been around for at least 10 years. Yeah, at least,

Scott Groves  15:07  
yeah.

Pamela Bowman  15:07  
So they're, yeah, it's pretty safe to use. It's not an immediate response. It takes about two to three months to see the same with PRF. You need the four treatments done over a month apart, and it takes about six months to get that collagen regeneration, but you will have that's all I have under my eyes. I am blood.

Scott Groves  15:27  
Hey guys, just a quick add from our sponsors here that make this podcast and our newsletter possible. Wanna give a shout out to Ethereal Med Spa, a gym for your skin, so doesn't matter whether you're doing anything proactive all the way up to spot removal, all the way up to beautification, right, or vanity, ethereal med spa, they got you covered. Scott Wright over at Wright Autobody, love them. So, anything from a scratch and dent to a big insurance job, all the way up to a custom rebuild of a classic car, they got you covered. And shout out to my buddy Casey Halstead, owner of 10th Planet Jiu Jitsu, which now has three locations. They just opened new location on the west side, so they got our Henderson location, they got a mid-city location, and they've got a west side location. So, anywhere in the valley where you're looking to train jiu jitsu, check out 10th Planet Las Vegas. Now, back to the show. Does this make any sense, or did my friend make this up? I think he did like a PRP treatment for like a torn label. He didn't want to get surgery, so I got his blood. They spun it up, they injected it in. It's like it's like the Diet Coke of stem cells or something. And then the doctor said, "Hey, there's some left. Do you want me injected into your forehead because you're starting to lose hair and stuff like that? And then they did that, and he's like, "My skin has never looked better at 45 years old. And I'm like, what did you do? Did you go get botox? He's like, no, they had some leftover juice from solving my labrum tear, and so they just injected in my forehead, and I look awesome. And I'm like, well, I don't look at your forehead enough to tell, but I'm glad. I'm glad that you're excited that you look good. You know, you mentioned something that's near and dear to my heart, and I'll tell you why in a few seconds. But the peptides, can you explain to people what peptides are, and what the current fight is over these, because I feel like everybody - my personal opinion, personal opinion, I'm not a doctor - my personal opinion is anybody, you should be able to inject an unlimited amount of peptides into people that want them, but that has not been allowed for some time. So, can you talk about what peptides are and what the current fight over those

Pamela Bowman  17:19  
is? So, peptides are an amino acid chain. We actually, they're from our body, and over time we are losing them. And so they found a way to take this amino acid chain and to replicate them to do different things. Now, there is not a whole lot of knowledge, and you see a lot on social media, a lot

Scott Groves  17:42  
of broscia,

Pamela Bowman  17:43  
a lot, yes, and a lot of false information, unsafe practices, getting it from China, not correct, mixing and dosing, some of these cannot be taking continuous, some of these have to be cycled on and off, there was more, there is a couple peptides that are our FDA approved. They're all patient specific, but then the FDA kind of stepped in and said, oh, these work really well, so we're going to pull them. So, there's about 12 of them that RFK, yes, got so that hopefully they will be released to the compounding pharmacies, so that doctors can prescribe them to you. Hopefully, July, the actual conference and official, I think, court hearing is in July, and it looks promising that they will release a list of 12 of them. I don't have the full list with me, but I know it's VPC, TB 500 G H C K U C link C max, I think Mott C. There's a couple more, and stuff that I just can't remember off the top of my head, but they're they're amazing for the body if they're done correctly and they're stacked correctly, they can make you feel amazing. Redtarutide is going to be the number one GLP. It's actually a GLP three medication.

Scott Groves  19:17  
This is the Ozebic, the weight loss stuff like that.

Pamela Bowman  19:19  
Yes, but it's more than that, and that's the reason why Eli Lilly is actually in a lawsuit right now with the FDA,

Scott Groves  19:26  
the pharmaceutical company, the

Pamela Bowman  19:27  
pharmaceutical company is in a lawsuit with the FDA, they've already went the first round in the judge to prove it to go to the next round in Eli Lilly's favor, and we're hoping that it doesn't go because then Eli Lilly is trying to get the reclassification of the amino acid chain, the molecule they want it classified that the molecule is larger, so then compounding pharmacies cannot reproduce it,

Scott Groves  19:56  
because they would lose billions of dollars, fat loss drugs,

Pamela Bowman  19:59  
fat loss. Yes, but ready to true tide has now proven that it's more than that. It is just utilizing many different areas of the body. They have so far in the level three studies that they have done, it is showing to reduce breast cancer tumors by 30 to 40% pancreatic cancers, lung cancers. They're shown a change in cardiology issues, heart disease, liver disease, lung disease. It overall in small doses. If you don't want to use it for weight loss, it can. It just eliminates body inflammation, which 90% of us have body inflammation, stress, our cortisol levels going up, then that automatically cause body inflammation. If you work out on a regular basis, body inflammation, which then affects all the different organs. When your cortisol level goes up, it affects your heart, so this helps just keep it down. And then when you combine it with these other peptides the correct way, your body is just amazingly healthy.

Scott Groves  21:05  
Okay, so I'm not a doctor. Disclosure for the podcast, I don't, I don't like to get political on this particular podcast, but I'm going to. I'm not a doctor, you're not giving medical advice, consult your doctor. All the, all the disclosures, don't do anything that we're talking about just on your own without consulting a doctor, however, I've torn my hamstring twice. I tore it once the day I got out of the army, which was 26 years and 26 pounds ago. I was in much better shape. I was younger, I was fitter. And then, about two years ago, I tore it in jiu jitsu. The first time I tore my hamstring, it was the night I got out of the army. I got in a bar fight and did the splits that I did not mean to do, and tore my hamstring was really bad. It took like six months for that to get better. Fast forward 2526 years, I tore my hamstring at Jiu Jitsu, and I called my, my PA, and I was like, hey, there's all this bro science at our jujitsu gym, because we have a bunch of UFC fighters there, I want to recover as fast as possible. They're talking about this Wolverine stack, which is the peptide TB 500 and BPC 157 Can I inject this into myself, or am I getting myself cancer? And she's like, look, I don't want to get into all the politics of it, but amino acids, you cannot take enough of them, you cannot OD on them, you, you as long as you're getting them from a from a certified place. She's like, the problem is, it's very hard, nearly impossible for us to prescribe them because pharmaceutical companies can't make any money off them since they're naturally occurring amino acids, so between her and I, conversation, consult your doctor, she's like, the conspiracy is the pharmaceutical companies don't want these released because you can solve a lot of problems for literally pennies a dose, and, and from what I've heard, because I was, I was reading before you came in here, actually, about Reddit True Tide. This is like Ozempic, but without getting the weird sunken in wave thing, because it does, it does

Scott Groves  22:49  
better

Pamela Bowman  22:49  
attack the muscle,

Scott Groves  22:51  
does attack the muscle in the bones and the ocular joints and all that stuff. So

Pamela Bowman  22:55  
it's got the glucagon receptor into it, so which helps with pushing that fat out more before it has a chance to go after the the muscle. The problem is, is people transfer over from ozempic or terzepatide and go to red a true tight, and they start off in these really high doses, and you don't want to, you really don't need a high dose for reticuite, you need a very low dose, and you just got to give it time to kick in, so people can still eat with Reddit True Tide, but you're still going to see long-term effects months later.

Scott Groves  23:30  
Yeah,

Pamela Bowman  23:30  
so it, but it's helping a lot of other things in your body too, not just targeting the weight,

Scott Groves  23:36  
because everything that I've been reading is like Reddit True Tide truly might be like the miracle drug, where, since like 80% of metabolic disease revolves around inflation or inflation, inflammation, inflammation, inflation too, but inflammation, it's like

Natalie Guier  23:49  
if

Scott Groves  23:49  
I could have less inflammation, like you said, like less chance of like heart disease, less chance of cancer tumors, all this stuff is like super positive. All right, well, hopefully in July, June,

Pamela Bowman  24:01  
we're hopefully July is when they're having, I believe it's the next court dates, so that hopefully that is approved and released.

Scott Groves  24:07  
I should invest in a compounding pharmacy, because they're going to do very well if this works out.

Pamela Bowman  24:11  
They will, they will.

Scott Groves  24:13  
Natalie, I want to come back to you, because one of the things that I appreciate about you guys, and I've learned so much about the medical spa industry since we've been doing the advertisement, and Val's been over there doing the social media, and whatnot, but it's like, in my mind, is like an ignorant guy, it's like, oh, you go to a med spa when you want a facial at a very high level, and you want to look better for 48 hours, and what I've noticed about your guys' business is, yes, you can do that, but there's more of like a consultative approach to, like, hey, here's all of the things you should be doing for all of your body, and especially for your skin, with it being the biggest organ on your body, like you were talking about. So, can you kind of walk us through maybe not every treatment, but like the beginner treatment of, like, hey, I got a wedding on Saturday, I just want to look better for 48 hours, all the way to, like, I'm really. Managing my skin to look better, feel better, cut down on the chance of skin cancer, all that stuff. Can you talk a little bit of the spectrum of all the crazy machines? I mean, you have several machines over there that are worth more than my car. Can you talk about the spectrum of what you guys do?

Natalie Guier  25:13  
I mean, everything from, you know, repairing the skin barrier to anti-aging to corrective procedures like scarring or acne, loss of collagen, elasticity. So, we cover the full gamut. So, yes, people will come to us because they want to feel good, they want to have a good facial, but they also really want to look at improving something. So, maybe someone has hyperpigmentation and related to like melasma, which is a hormonal imbalance, right, and so you get

Scott Groves  25:46  
hyperpigmentation.

Natalie Guier  25:46  
Hyperpigmentation is dark spots or patches on the skin, so some of that sun damage, and then some of it can be due to hormonal reasons, and all of those have to be treated differently, right. So, because it's a medical approach, when we're going into procedures like lasers and and deeper things, people have to be medically cleared first, that that is the law, because we're doing medical esthetic procedures. So every treatment will start with a consultation. We have a d imaging system where we take a deeper look at the skin and see what's going on, and it's

Scott Groves  26:16  
rad, but

Natalie Guier  26:16  
yeah, so it tells us exactly. It's very cool. It makes it's a very, very good, useful tool, because looking at yourself, you would think, hey, it looked pretty good, but when we go deeper, we see what's going on texturally, we see what's going on with circulation, and we see all the pigmentation that's underneath, that's waiting to come out. So, the things that we're doing are we're suppressing the melanocytes to control that pigmentation, but yeah, there's no one and done in any of this. It is continued maintenance, just like when you go to the gym, or you know, you go to get your dental cleaning, all of that. But people start off with a consultation first, and then we just assess, like, what's your game, like, what's your goal? You have to listen to the patient, the client. What is your goal? You want long term, you want quick fix. The reality is, there's no quick fix, right? We want to look nice and glowy for a few days, or a really good facial, by the way. We'll keep you glowy for about a good week or so.

Scott Groves  27:09  
Okay,

Natalie Guier  27:09  
okay. And, depending on what your

Scott Groves  27:10  
date,

Natalie Guier  27:11  
depending on what your thing had come exactly. And so, for that, we would recommend, like, a facial, right? Like, but a facial with technology, okay? So, hydro facial, diamond glow, oxygen facial treatments, there's different things that you can add on to that too, like LED. A lot of people like the germaplaning, which is a deeper exfoliation done with the scalpel, doesn't hurt.

Scott Groves  27:30  
Okay, you just said scalpel, my radar went off. It's like I don't need a facial that involves a scalpel. Okay,

Scott Groves  27:37  
it feels good, actually. Yeah, but

Scott Groves  27:39  
is it like.. like I don't know what the term is, micro something, where it's just like taking off,

Natalie Guier  27:43  
that would be a micro dermabrasion, and so that's where, and so we have hydro facial, which is hydro dermabrasion, so texture tips that provide exfoliation plus deeper cleansing, so there's some suction evolving and infusing the skin with specific nutrients, amino acids, peptides, growth factors, things like that, and you can do the same thing with the diamond glow as well. And then your oxygen facial is really, it's, it's, it's repairing the skin, was actually created by a respiratory therapist for burn victims, so very regenerative, and oxygen is a catalyst for collagen building too, right? So your skin literally feels full and lifted, but you're infusing the skin with nutrients, also with the oxygen, and it just, you know, it helps to plump up the skin and stimulate collagen as well. So we would start with a facial first, it's if somebody wanted, like, longer, you know, had longer term goals, and then that's a process. So for true skin correction, it's going to take about five to six months, because there's just that many cell cycles that are needed, and that's going to consist of a skincare protocol, a regimen that you follow at home, because that's going to stimulate that cellular turnover, so that when you come in for your procedures, you're going to get a better, more impactful result.

Scott Groves  28:54  
You guys have a tool that I was talking to Shannon and Vivian about, and I don't understand it, because this isn't my world, but they were like, just think of it as a non-surgical face lift, so instead of having to get cut and tucked and all this crazy stuff, and you know, being bandages for a couple weeks, they were like, this is the best thing on the market, because he told me how much the machine costs, and I was like, holy shit,

Natalie Guier  29:15  
awesome, a Bentley,

Scott Groves  29:16  
yes, yeah, yeah, yeah, he's like, in that room I got a Bentley, in that room I got a Ferrari, in that room, I got a Mercedes. Oh, that was just a Honda, but we use a lot. So, can you talk about that? Whatever product or procedure you're talking about, that's like, like a facelift without surgery,

Natalie Guier  29:30  
right? So, it's radio, it's called the Zerf self, X E R F, Zurf, that the energy radio frequency has been around. Okay, but like just the technology, and how we utilize it,

Scott Groves  29:43  
energy radio frequency,

Natalie Guier  29:44  
radio frequency is a type of energy, right? Just like laser would be another type of energy, and so what it's, what it's doing is it's creating bulk heating right into the tissue to stimulate collagen elasticity. What knocks, what separates this modality? Ability from the others is that it's monopolar, meaning it's able to reach different depths of this of the skin more effectively all the way down into this mass, so when you're having like a facelift done, that's where they're pulling everything back and they're tightening up this mass, so this energy targets all the way down, but it actually really is correcting skin tone as well, and the connective tissues, so you do get real structural skin tightening. Now, some people are still going to be a surgical candidate, right, but some people don't want to go, they don't want the downtime, and if you do these proceeds, these types of procedures, it can literally help to, you know, put off plastic surgery or delay it,

Scott Groves  30:41  
yeah, and to me it's like I think of, like, you know, risk versus reward, like beauty versus, like, the outlier crazy case. If you're going into the knife, like you're going under general anesthetic, there's there's always a small chance that something goes horribly wrong, but if you're just shooting my skin with radio waves, where do I care? Maybe my face looks red for a couple days, I don't know,

Natalie Guier  30:58  
not even there's, they're gonna go downtime with it, because it's so deep, it treats subdural, so all the energy, all the heat is is very, very deep. So it's not like a laser, where you have to be mindful of the heat and the sun. It's not, it's not that type of energy. So literally, you can do a treatment, and actually that's a really good treatment right before a wedding, if you want to look a little up or snatch, because no one could tell you did anything, and you do see an immediate tightening of the skin, but truth collagen building takes about three to six months, so you do two treatments, you do this four weeks apart, and like I was saying earlier, we combine therapies with that with the biostimulators,

Pamela Bowman  31:33  
IV, they get an IV before it hydrates your skin more and they get a better treatment with the Zerf with hydrated skin,

Natalie Guier  31:41  
because any skin tightening treatment is targeting the water in the tissue, so the more hydrated you are, that's what that's the it's designed to seek out the water and in the skin, so that's where you get the tightening from, is from that procedure. Sorry,

Scott Groves  31:56  
that's wild. No, that's fine.

Natalie Guier  31:59  
Like, what am I saying

Scott Groves  32:00  
I've become Pam, I become a huge fan of IVs. I travel a lot for work, you know. I'll go to a conference, I'm around 5000 people, and then I'm on a plane in, you know, a tube of who knows what shirt. Like, there's been a few times where I've come back and it's like between the speaking and like the energy, you know, exerted in running like a workshop and stuff, plus being around all these people that are coughing and shaking my hand and hugging me and everything. I'll come back from a trip and just absolutely burnt. And then, because I have little kids, as soon as I get home from a 345, day coaching event, the kids want to do everything right, and I just want to lay on the couch. And so I have frequently come back from a trip, and the first thing I schedule is an IV. I know for a fact, because I'm pretty, I'm pretty skeptical about this type of stuff. I know it's not a placebo effect, they're like they put all these vitamins and crazy stuff in it, and I'm like, I feel so much better. Part of it's probably because I'm dehydrated, but part of it's definitely because, like, the direct infusion of like vitamins, minerals, whatever they're putting those IVs, I don't really care, because it works. So, can you talk a little bit about IV therapy, and like what you guys are offering there these days.

Pamela Bowman  33:04  
Yeah, I've, especially here in the heat, you know, most of us are dehydrated, and so get even just a hydration IV, which is just a pure saline or lactate ringer IV, would just make you feel better, give you more energy. When you're dehydrated, you feel tired all the time, but if you have, you want some energy, you went and you're working out, then we're going to increase some of those vitamins in there, you know, it's electrolytes, basically, we're replacing, I can customize it to whatever's needs, so I go over a full medical history, see what's going on, and then I can customize an IV that will fit that person's need, you know. Do we need to add some extra glutathione? Do we need to add some extra vitamin C? How are you feeling, that type of stuff. And then, if they're really working out and stuff, the average person over the age of 30 are already losing their NAD, and so NAD,

Scott Groves  33:59  
or what does it affect?

Pamela Bowman  34:00  
It affects everything. It works at a cellular level, so NAD kind of helps in layman's turn cell overturn. It's what kind of makes everything reproduce, getting those new cells making you feel better. And as we age, that slows down to really low. There's some days you might have a little bit more, and some days you're not so giving yourself the IV of the NAD just kind of help boost it back up, and it just helps with those cell overturn, it helps with energy, it helps with brain, it pretty much affects almost everything in your body. A lot of athletes will do it just because they're depleted of some things after they're working out, or if they're training or something, then they'll come in and they'll do the NAD. It's a long infusion, it's about a two hour infusion in general for the 500 milligram. If you've used it before and you do okay, you do it too fast, you will have some side effects,

Scott Groves  34:55  
like what,

Pamela Bowman  34:55  
really unpleasant side effects. You might feel some chest. Pressure, it won't harm you. We just slow the rate down, swelling, head congestion, stomach upset. So it is meant to be a slow infusion. You need, and I've had guys that, like, I can

Scott Groves  35:15  
do it. Yeah, I'm a nurse, dubby.

Pamela Bowman  35:18  
Well, you can, and you can tough through it, but you're going to pee out most of it. So, for you want to spend this money and get the effect of it, you got to let it go in slow, that way it's absorbed into the cells, so it can do its job. But NAD is amazing. We are going to be offering niogen. Niogen is what actually helps push to make that NAD, but if you're depleted with nad, it's always good. If you've never done this before, we would start you on an nad the next treatment, which nitrogen is also an IV treatment. They have it in pills too, but to get you started, we want to do an IV. Then the next treatment will be a nitrogen, and then you can do the nad again, because it's going to help boost it back up again,

Scott Groves  36:01  
interesting. So, I'm thinking of, again, the Jiu Jitsu gym. We go to a lot of very high-level competitors, right? And it's crazy what they do to make weight. And I wish they would change this in the UFC and boxing, because I'm a big boxing and UFC fan, but you know, these guys will on Friday before a competition, which usually happens on Friday or the following Saturday, you know, they'll be 20 pounds heavier than they're supposed to be, and they just wring all the water out of their system by doing a crazy intense workout, and then starting about two or three days out, they'll start water loading with like a gallon of water, and then a day or two out, they'll stop drinking, the body still thinks it's hydrated, so it pees everything out, and they basically lose like 20 pounds of water weight, and then they're supposed to go 1220-four, hours later, be at their absolute best of competitive, and I'm like, none of this sounds safe, and by the way, like, if you're depleting that many minerals, whether it's before the competition or right afterwards, you probably need to replenish yourself if you want to go back to training, because I've seen some of these guys that just look emaciated by the time they're ready to, like, do a very important competition. It's just crazy to me.

Pamela Bowman  37:10  
It is, I mean, it's, it's safer for people that are body building, is for show, but if you are doing any type of fighting competition, it tires your body out, and it actually affects the organs, and it isn't the best practice, but it is practice out there, so it is very important that you replenish that, because it can affect the kidneys, the heart, you're depriving them of the vitamin, the minerals, the electrolytes that are very important, you have an electrolyte imbalance, you can have a seizure, so you have to be very, very careful, and just make sure that if you are doing that stuff, get rehydrated, do the NAD, do the vitamins and stuff to help give you load yourself back up again.

Scott Groves  37:57  
For the real psycho competitors that are maybe tuned in this far, could you do something like cut that weight? Not that I would recommend this. I'm not a doctor, but could you cut that weight and get an IV like the night before? Would that replenish you soon enough? Or how long does it take for like an IV to like uptake into your system?

Pamela Bowman  38:12  
It uptakes fairly quickly once we put it in. I mean, we don't do it over slow time. I mean, we do. It's about an hour, but it's not like an all-day thing. It starts to replenish in your body fairly quickly, and it lasts for a good 24 to 48 hours. We are not a medical clinic, so we can't treat anybody for medical stuff, right? If somebody is severely dehydrated to the point they're sick, we have to send them to a quick clear if they're just, you know, hey, I'm tired, I'm dehydrated, I had to do this. Then, yeah, we'll give you a bag and you can come back in a couple days. But on average, we can only do the vitamins once a week. You don't want to over vitaminize, and people think, oh, just vitamin, I can take this, I can take this, and I can just, I can do a vitamin IV every day, you can't. It will affect your organs. Yeah, you can't do that. You can do some hydration extra, but you cannot do vitamins every single day.

Scott Groves  39:10  
So, I want to switch gears a little bit, just because we are at Henderson. Podcast is Henderson HQ. You guys work in Henderson, I think you live in the area as well. What have you enjoyed about building your business? Because I know, again, in talking to the owner, it's like there's the business, but everybody kind of has their individual book of clients, right, kind of like, kind of like my barber, right, he works at a barbershop, but he has his individual book of clients. What have you guys found about building the business in Henderson, staying in touch with your book of business, maybe the other business owners that are watching this? Like, what have you learned about running the business of, you know, repeat clients, all that type of fun stuff. I guess I'll start with you, Natalie, because, like, like you're kind of servicing a book of business of clients, right?

Pamela Bowman  39:50  
Correct.

Scott Groves  39:51  
Yeah. So, tell us about growing your own business.

Natalie Guier  39:53  
So, basically, you know, it's it's you're building relationships with people, it's a connection, um. Love that people are happy to see me,

Scott Groves  40:03  
right?

Natalie Guier  40:04  
You know, they look forward, especially when you are helping to achieve their goals, you know. And so that they people just enjoy coming and, you know, hanging out and getting a good treatment and feeling good and seeing the progress.

Scott Groves  40:20  
They talk about the medical industry in general, right? Like the stats out there on getting sued, it's almost not even like the outcome of the surgery or whatnot. It's like the person's bedside manner, right? So doctors that have like worse bedside manner get sued a lot more, right, because people are just unhappy. You're in a place where, like, you know, you're not seeing people in emergency rooms, so they're not at their worst moment ever. It's like people are happy to see you, and then, like, I don't know, do you send them postcards, or do you just text them, 'Hey, it's time for your next thing, or is it like, once they come in, there's a scheduled plan for months out? Absolutely,

Natalie Guier  40:51  
you put together a protocol, and some people just want to come in for the regular facials, and maybe every once in a while do a treatment, do a chemical pill, do a laser, totally fine, you're customizing it for each individual person, right? So everyone's, you know, procedure or protocol is gonna look different.

Scott Groves  41:09  
So, since I've got some stuff done, you guys have a little dossier on my skin. You're like the CIA. I did that face IQ thing, or whatever it was, and saw all the underneath layers of my skin. I'm like, oh dude, I'm gonna be real ugly in about 10 years. And so now, now at Ethereum, Mudspaw, there's a dossier on my skin. But what have you found about growing the business? Is it mostly referral-based, or is it marketing, or is it all on your Instagram?

Natalie Guier  41:30  
Yeah, it's all of that. It's word of mouth. It's definitely referral, and it's, you know, here's the thing, too. You know, people find you when they're ready for you, right? So, a lot of the, they're, they're searching on, you know, social media, or they're, you know, googling it, or whatever procedures, and things like that. And then, you know, if you're really good at, like, how you are marketing yourself, your business comes up, they find you when they're ready, and they could definitely, you know, they come in. But it's all of that

Scott Groves  41:58  
nice

Natalie Guier  41:59  
also, just being really honest and ethical, and you know what I mean, so it's not - this is not a cheap industry, like I mean, treatments are there's a, there's a cost to these treatments, and if you want someone that's skilled and experienced, there's a cost to that too, right? So a lot of people are doing their research and they're looking for something very specific.

Scott Groves  42:20  
I don't want to go to a B minus person if I'm putting chemicals on my skin,

Pamela Bowman  42:22  
right?

Scott Groves  42:23  
Like, doing a chemical peel sounds that kind of scary. So, it's like, I don't want to go to a B minus aesthetician.

Natalie Guier  42:29  
Well, and also, too, you know, you don't want to just jump in these into these treatments either. Sometimes people, they have to be prepared, they have to be pre-treated for a proper laser treatment. Not all lasers are good for all skin types, so understanding that understanding there's a Fitzpatrick skill that we follow, and so basically we're typing your skin within a certain Fitzpatrick, and so there are certain protocols and how we handle skin types.

Scott Groves  42:54  
Yeah, you know, it's funny because when you came in, you were like, "Oh, I'm an advanced aesthetician. I'm like, "I have no clue what that means. Means you're like, I've taken a lot of training, I know what I'm talking about, and, and I've done exactly what you're talking about. It's like it's a protocol thing, right? And there's a, the industry that I coach is the loan officer industry, and there's this big push right now, like, oh, well, if you're a realtor, you can just get your loan officer license, and, like, you can just do the loan, it's super easy, and it's like, I have 27 years of experience, and I still get caught on stuff, I still make mistakes because there's like there's a protocol because each client's financial file is different, right? Just like everybody's skin is super unique and different. So, how long does it usually take, like in that initial consultation, to like come up with the plan and get people comfortable with what is kind of recommended?

Natalie Guier  43:36  
I mean, so consultations are 30 minutes, okay? So, we're doing starting with imaging and then assessing what the needs and the wants are, and then you make the proper recommendation. Okay, so you're letting the patient choose how they want to approach it. If they want something that's going to kind of fast track, then this is the protocol for that. If they're not so concerned with time, then this is what we, but we always start you off, ideally with a skin program, like a skincare program, like a protocol, so that you know how to take care of your skin at home, and so that when you're doing the homework, you're coming in for the work, the real work, and then you're going to get a better end result.

Scott Groves  44:14  
Your homework.

Natalie Guier  44:15  
Absolutely,

Scott Groves  44:16  
I'm not going to do my homework, so I might not be a good candidate. I like, forget, I just have, like, a pile of cream that I'm supposed to be putting on, I would forget every day before I go to bed. When

Natalie Guier  44:24  
you start seeing changes in the skin, you get excited, and you definitely start, you know what I mean? Yeah, you start looking forward to it.

Pamela Bowman  44:30  
And a lot of times they, once the esthetician, if they're seeing them first, or if I see them first, I will then have the esthetician come in and consult them for the skin part of it, or the laser part of it, so we kind of will share if she has someone coming in, like, hey, let's bring the injector in, let's let her look at to see what she can help with these, so we make a total plan with them, not just, you know, just do the skincare, do this, whatever she needs, we try to incorporate everything that we do and make it available to. Them, if, if they choose, that's what they want to do,

Natalie Guier  45:02  
and again, that's where the vitamins and the IVs play a huge role, because you're going to get a better end result with, with any laser or skin tightening procedure when you're getting, when your body's properly hydrated, and you have the, you know, the proper nutrition.

Scott Groves  45:16  
So, I want to go to, like, the crazy, crazy, crazy questions, because that's who I am. Is has there been a situation, or do you guys have any stories of like somebody came in, this is what we, this is what they wanted, and I had to talk to them about that's not for you, or has there been any situations where you're like, hey, we're seeing something that like this is this is not a skincare issue, this is a dermatology or medical, maybe a medical emergency, so do you guys have any crazy stories like that, where you know we've had to turn people away, convince them that it's not the right treatment plan for them, because they saw something on Instagram, or it's like, oh no, this is a real dermatology emergency that you need to see a doctor, doctor,

Pamela Bowman  45:54  
yeah, definitely, especially in the injector world and stuff, we, a lot of people don't really understand what's the difference between a filler or a neurotoxin, and they'll come in, and what they see is what they see they that is bothering them. They don't understand facial anatomy, so they don't understand that well, because they have lines around their nose, they want that filled. We don't want to fill it, that's the problem. We want to correct the cause, and the cause is upper on the upper part of the face here. So I have to explain to them we can't do that. You're not going to like the result. I have no problem telling people no. I'm trained to look at the whole face, the whole body, and I'm not going to just sell them a syringe just to sell them a syringe, so I'll give them a full consult. Well, this is the reason why, and in-depth explain to them, and they really appreciate it once they understand and they're educated, like, okay, well, we need to do this, we need to do this in this step, and then correct this, then they'll get the best result. I haven't had anybody complain so far, not good with night years,

Scott Groves  47:01  
you haven't had somebody say, but I saw the Instagram, it's gonna work, just do

Pamela Bowman  47:04  
it, you do, they come in and like I saw them in Instagram, I want this, and I'm like, that's not what that is, and no, you don't want that treatment, calm mythic talk talks, yeah, TikTok,

Scott Groves  47:15  
yeah, what about you, like what do you do when people come in and they're like, this is the result I want to have, and it's like, well, maybe that ship has sailed, or maybe that's not the right program for you, or you know, you're 62 and this model is 22 like there's limits to this stuff. Like, how do you have those tactful conversations?

Natalie Guier  47:31  
A big part of what we do is managing, manage the expectation, right? So you give a realistic approach, some things we're not going to be able to make go away, scarring, you can't make scarring go away. There's certain types of hyperpigmentation that you can't completely make go away. We can help to make an improvement, though. We can help to make improvement. We can help to get their skin in a healthier state. So it's really just managing the expectation, and also, as a, as a, you know, an esthetician, an advanced esthetician, I see a lot of, you know, different skin conditions. You have to know when to say no. Someone that comes in with, like, cystic type acne, right, that is a dermatology issue. I can help, I can help with the outside, like helping with scarring and things like that, but that is something that they need to be seen medically, because there's usually something internal going on.

Scott Groves  48:24  
Yeah, that's an interesting thing there. And think of, like, how much of what's getting expressed on your skin is a problem that's like internal,

Scott Groves  48:31  
correct? A lot,

Scott Groves  48:33  
a lot.

Pamela Bowman  48:33  
Yeah,

Scott Groves  48:35  
I was talking to one of the poor kids at our gym, amazing competitor, and he's got psoriasis, I think, so getting like red splotches and whatnot, and I'm like, bro, I don't know anything about anything. I barely graduate high school, but I would think possibly a super healthy guy like you, there's probably something going on internally, either with diet or allergy or something, that like, you know, your normal super healthy 23 year old probably shouldn't have massive skin conditions, I would think

Pamela Bowman  49:03  
it could be hormonal, I mean, it could be an autoimmune disease that's underlying that they haven't tested yet, so it could be anything, especially teen boys, you know, they're sweating, that hormones are changes and stuff, so it can be a lot, a lot of triggers, things, it's triggering their, yeah, yeah yeah.

Scott Groves  49:23  
A

Pamela Bowman  49:23  
lot of that.

Scott Groves  49:23  
Stop fighting people on Instagram, Derek. Maybe that's what's causing it. So, when do you guys, or I'm guessing you guys have good relationships with, like, local dermatologists, and you guys probably refer back and forth. Is that, is that like a thing? Or do dermatologists, because they have a PhD and a doctorate, they look like they look down on what you guys do, or do you guys have pretty healthy relationships with having people to talk back and forth with?

Natalie Guier  49:47  
I don't typically refer like that. Usually, I tell them to, you know, check out their insurance, you, what you know, what basically providers are available to them. I don't really get involved. In that realm, but I do recommend this is a dermatology issue, you need to have an, you know, a medical evaluation.

Scott Groves  50:07  
Yeah, and

Pamela Bowman  50:08  
most of them are pretty cool. Yeah, they most of them have med spas in their own offices now too.

Scott Groves  50:14  
Yeah,

Pamela Bowman  50:14  
so they're pretty cool, if you

Scott Groves  50:16  
get it.

Pamela Bowman  50:17  
Yeah,

Scott Groves  50:17  
I went to a dermatologist, is a kind of gross story. So, sorry people that are still listening. I went to a dermatologist because from Jiu Jitsu I got some type of weird thing on my knee. To this day, I don't know what it was, but it was disgusting. And I went in there and, like, she literally came in with, like, a razor blade and a lighter, just went carterize it, and I was like,

Pamela Bowman  50:35  
you had a boil from..

Scott Groves  50:37  
I was like, I could have done that at home with with a clean razor blade and my own, my own cigar lighter, because it was a look just like a cigar lighter torch. I was like, How much are you gonna charge my insurance for that? She's like, Well, I'm not a doctor, I'm a.. she was a PA, or maybe she was just a nurse, I don't know what. And she's just like, I don't know, probably not as much as the doctor would have done it, but we'll probably charge you like $2,700 Like, I could have done that for a buck 50 in my backyard, but she said that probably wouldn't have been a good idea. So, if I had to do it all over again, maybe I'd be a dermatologist, like work normal hours and just work on people's skin, not have to look inside or anything like that.

Speaker 1  51:13  
Oh, and some pretty nasty stuff they have to do that. Yeah,

Scott Groves  51:16  
that's fair. That's fair. What did I forget to ask you, either about the business itself, or the products that you guys offer, and the things that you're trying to do, like, you know, the reason, because I'm very ethical, and I don't need the business's money that much, but in getting to know all the people there, like, I just know you guys are doing the right things, and you're actually taking a cult consultative approach, and you guys aren't just, like, you said, trying to sell them a needle full of filler, like, I really appreciate what you guys are doing, even though this is not my world, I can tell when a business is ethical. I've done enough loans, and I've talked to enough business owners to know when they're doing things the right way, in the wrong way. But what did I forget to ask you, if anything, either about the treatments or something, something I missed?

Natalie Guier  51:54  
I mean, I just want to add that, as an advanced aesthetician, I have to work under a medical provider, so anything beyond a facial does need a medical clearance, and so you have to, you know, rule out any potential adverse reactions or complications, things like that. People do have to be clear for certain procedures, whether it be laser or skin tightening treatments. So I just want to, you know, I mean, that

Scott Groves  52:18  
is a real medical practice. Your owner is a doctor for a reason,

Natalie Guier  52:21  
medical esthetic practice,

Pamela Bowman  52:23  
right? So, any of the treatments we do have to be medically cleared from an advanced provider, and that's either our NP or our doctor. That anything that we do, he has to do a face-to-face with them. If he's not on site, and he met it, we go through an extensive medical history with them to make sure that it's safe to get any of the treatments that we're providing.

Scott Groves  52:46  
I'm going to put you on the spot. How much younger can you make somebody look? Let's say they're just starting the journey on having a gym for their skin, and they're going to do whatever you recommend, whatever that thing

Natalie Guier  52:56  
is. I'll be honest with you, most people aren't even necessarily looking to look younger, they just want to look them their best selves.

Scott Groves  53:03  
Yeah, that makes,

Natalie Guier  53:04  
they want to look healthier, they want their skin to look healthier, they want that tired, exactly. Yeah, these

Scott Groves  53:09  
ears are good,

Pamela Bowman  53:10  
gonna look tired. I

Scott Groves  53:10  
don't want to tire. Healthier is a really good one, because

Natalie Guier  53:13  
it's because healthy skin is is glowy, and healthy skin does look younger, looks more vibrant, but most of the women that come in to see us are in there, somewhere between, like, I mean, younger ladies too, but 35 to 75 that's the range of that's the typical patient that we're seeing in that range, and you know, the average female that's sitting in their 50s, they can't, they say, I don't want to look 20 years young, right? I just want to look the best version of myself. They're happy with the age that they're at,

Scott Groves  53:46  
right?

Natalie Guier  53:47  
You know what I mean. They just want to look the best of, you know, version of themselves,

Pamela Bowman  53:52  
right? And without having to do any type of plastic survey, because you start doing a facelift, you got to do that every 10 years.

Scott Groves  53:58  
Yeah,

Natalie Guier  53:59  
and costly, I mean, a good faceless can start at 40,000

Scott Groves  54:02  
and we've seen some celebrities where they probably should have stopped.

Pamela Bowman  54:06  
A really good one is the deep plane, and those start at 150,000 Those are the ones you can't detect,

Scott Groves  54:12  
$150,000 pre

Pamela Bowman  54:14  
cloud dollars. Yeah, because they're going deep plane, they're going down and repositioning off from the bone. Yeah, instead of just pulling back, they literally reposition your whole face, and they're putting fat grafts and stuff in. So, yeah, it's called a deep plain facelift, and that's the trend that is going right. You

Scott Groves  54:30  
guys are a bargain versus $150,000 surgery,

Pamela Bowman  54:34  
and you can delay it. I mean, it's there's a lot of stuff that's going to help us delay or help anybody to delay any type of faith, so if that's what you're choosing, but a lot of people are choosing not to do that, they just want to kind of age gracefully,

Scott Groves  54:50  
yeah,

Pamela Bowman  54:50  
and still look young and healthy, but not look like our parents did.

Scott Groves  54:57  
I love, they were the

Pamela Bowman  54:58  
same age.

Scott Groves  54:58  
I put you guys on the spot. And you gave to me like the perfect honest answer, right? It's like I can't necessarily make you look 10 years younger, because that's my maybe not even what you want, right? But I can make you look the best version of yourself, which I think is the perfect unrehearsed answer, because you didn't know I was going to ask you that question.

Natalie Guier  55:14  
Well, I would put myself in hot water if I told you, and I promised you I can make you know, I there's, yeah, and you're gonna say, hey,

Scott Groves  55:23  
yeah.

Natalie Guier  55:23  
What happened here?

Scott Groves  55:24  
For me, be 10 years younger, I would have to stop eating for about three months. That's what would make me look 10 years younger. But hey, I appreciate you two being on. How can people find you? Obviously, Ethereal Med Spa, you can get in touch with them, you can book either Natalie or Pam, either way. But I know that you also have, like, your individual Instagrams where people can follow and see what you guys are doing, so do you remember off the top of your head what those are, if you want to give those out.

Natalie Guier  55:46  
Well, my Instagram is at Vegas underscore SD, and that's SD with an A, A,

Scott Groves  55:51  
E, S,

Natalie Guier  55:52  
A, E, S, T, H, I, T, H, short for esthetician. There are two ways to spell aesthetician.

Scott Groves  55:58  
Felt so good about that because I kept spelling it all old school, so I went with

Speaker 1  56:02  
the A

Scott Groves  56:02  
perfect, so SD, yeah, and then what about yourself?

Pamela Bowman  56:05  
And mine is, I always forget it, it's RN, no,

Scott Groves  56:09  
we get in the show notes, people just click the notes or the YouTube comments, but seriously, thank you for coming in, I know this is not your zone of expertise, getting interviewed, but Doc said you had to come in and talk about what you guys do, because you guys do an awesome job, and I want to have you guys back in a couple months, hopefully after everything passes with the amino acids, and talk a little bit about that, because

Pamela Bowman  56:30  
it

Scott Groves  56:31  
does, it does feel like peptides can be the wonder drug to cure a lot of problems, and more people should know about it,

Scott Groves  56:39  
and

Scott Groves  56:39  
my opinion, not the opinion of Ethereal Meds, but my opinion, Scott Groves. The fact that the pharmaceutical companies are trying to keep those out of the public limelight means they must do a good job at a cheaper cost. So, I would love to talk to you more about that if you're up for it. Thank you so much for being

Natalie Guier  56:54  
on. Thank you. You're welcome. Thank you.

Scott Groves  56:58  
Hey, it's Scott Groves with the Henderson HQ podcast. I hope you got something out of that episode. If you enjoyed it, please don't forget to like, comment, and subscribe to the podcast. It really helps the show grow. And by the way, if you are a business owner, or you know a business owner who has an interesting product, service, or just an interesting backstory, please, please get in touch with us. Email us at the Henderson hq@gmail.com We would love to interview you, because that's what this show is all about. It's about building community, supporting local, individually owned businesses, and just making Henderson a great place to live. And don't forget, go to Henderson hq.com and make sure you sign up for our newsletter. We send out a once a week newsletter, no spam about the most interesting local businesses, hot spots, restaurants, community events. Thanks for watching the show. Really appreciate you.

 

Pamela Bowman Profile Photo

Advanced Aesthetic/ Regenerative Medicine RN

Registered Nurse specializing in Aesthetics and Regenerative Medicine. Detail -driven healthcare professional with a passion for aesthetics, wellness, and empowering others to feel confident in their own skin. With a strong foundation in clinical knowledge, 19 years in Aesthetic and Regenerative medicine, 33 years as an RN she blends science and beauty to deliver results that enhance natural features while maintaining whole body authenticity. Committed to professionalism, safety, and helping clients maintain and enhance their naturally beautiful self.