Ep1 Scott Wright - From Batmobiles to Bus Crashes: Building Henderson's Most Trusted Auto Body Empire
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Scott Groves sits down with Scott Wright, owner of Wright Bet Auto Body, for the inaugural episode of Henderson HQ.
You think auto body work is boring?
Think again.
Scott Wright dropped out of pre-med to take over his dad's failing mobile detailing business...
With $35K in the bank and a prayer.
Now he's the guy restoring $2 million Batmobiles from the original Adam West series...
While fixing City of Henderson buses...
And becoming the go-to shop that people drive across the valley to reach.
This episode covers:
• Why Henderson beats Vegas for small business (and it's not just the lack of traffic)
• The Tiktok challenge that accidentally made him rich
• How one anesthesiologist's tattered business card generated thousands in referrals
• Why insurance companies are basically legalized scam artists
• The Alaska cruise ship story that proves Henderson really IS a small town
Plus Scott drops knowledge on the worst traffic spots in Henderson...
The restaurants he wishes would open here...
And why most big auto body chains do garbage work.
If you're thinking about starting a business in Henderson...
Or just want to hear how someone built loyalty so strong that customers become friends...
This one's for you.
Do you think that workout thing is like, one of your superhero powers? I think it helps. I think it definitely is. That's my drive. You know, I've worked on some of the most amazing vehicles in the world. For instance, they made five Batmobiles, the original ones from the Adam West era. I got to work on the number five, so they moved it, and they weren't supposed to ran into a boat trailer and cracked the front of it, the fiberglass. So this dude's freaking out. He's like, Oh my god, Scott, what are you gonna do, man, can you fix this? And I was like, Yeah, no worries. He's like, no, no, no. Seriously, it's the Batmobile. I get it. It's a, you know, it's a $2 million car, but it's fiberglass. Welcome to Henderson, HQ, this is the podcast where you get all the stories behind the businesses that make our community tick. Don't forget to subscribe to our weekly newsletter. Hey, it's Scott groves with the Henderson HQ Podcast. Today, we interviewed Scott Wright, who owns Wright bet auto body, one of the few independently owned Auto Body companies here in the Henderson area. Great guy, interesting stories and everything from working on your basic car all the way up to a $2 million Batmobile from the original Adam West TV series of Batman, and talked a lot because, man, he's been here for 25 plus years. Talked a lot about his favorite hot spots, his favorite restaurants, the most dangerous places to drive in. Henderson, so enjoy this episode with Scott Wright from right bet auto. Hey, ladies and gentlemen, it's Scott groves with the Henderson HQ podcast. Also Henderson HQ newsletter. If you haven't subscribed yet, I'm actually here with my new friend, Scott Wright, which is kind of cool, because he's one of the first people that responded to our newsletter when we first got it started. He's like, man, we got to do something. I own an auto body shop here. I'm sick of paying for Yelp leads and Google leads, and it's one of those things where, like, people don't know they need us until they need us and they crash their car. So what do we need to know about owning an auto body shop in Henderson? Well, it's small town feel. I mean, that's what brought me to Henderson. I've got family that's out here. They live right by the shop, and you know, my house is eight minutes away from door to door, so it's just convenience. And then, you know, having the family so close is awesome. I mean, that's the best part. My parents are here. My sister's here. My sons work for me, you know, my best friends, one of the managers, you know, it's just worked out great and so that, and just having, you know, the homes out here with larger properties, you know, I think you get more bang for your buck when I bought out here about almost 20 years ago. So 20 years you've been in Henderson, yeah, almost 20 years. So how did the auto body like did? How did it start? Did you work at like, a Mako or something like that, and then decided your own thing? Or how did you get into this crazy business? When I was in college, my dad bought into a franchise. And this franchise used to do, you know, Ding repair, bumper repair, things like that, on site for dealerships, rental cars, just mobile guys, so they were in trailers. And I would come out in the summer times. And hey, you know, I need some money. Well, good, go earn it. So I'd go out there wash the cars. I learned to polish the cars. Okay, tape a car then, okay. Now body work. And I just worked my way over the summers, working for my father. And so I just, you know, helping out the guys, and that's how I'd make some dough to be able to go and have fun in the summers, when I was off from school. But I was literally going to school to be a dentist. Was my dream or, right? Yeah, you were going to school to be a dentist? Yeah? An auto body. Yeah, I was pre med, and I was doing my undergrad, and, you know, I was I looked at optometry, and then I was like, Okay, I want to do ophthalmology. Then I was like, well, the guy pulled me aside, an anesthesiologist, said, Hey, man, you know, what do you want to do? And I don't know, I want to make money. He goes, Well, I'll tell you what. He goes, unless you're dead set on being an optometrist. I would go on dental my I wish I would have changed and done this. And so he talked to me to go into dental and I started volunteering for my doctor. That was my dentist since I was a kid. And he had me lined up to really, like, almost take over his business when I would got done with dental school, and my father was going to sell the business. And when I was working for him right out of college, and he just like, hey, you know, what do you want to do? And I was like, Well, you know, I'll help you. Well, I was gonna go into school. And anyway, reverse back a little bit. He goes, You know, we always had my way of running things. He had his, and I was trying to work with him. And he told me, when he sells it, you know, just stick with me, like, six months, and then, you know, if it doesn't work out, you know, I'm just gonna close it and do whichever you want to do. So I was gonna get a PC action if I stayed with it. So, okay, cool, good idea. Well, six months turned into a year, and then it was like, Well, what do you want to do? And I go, Well, I, you know, I don't want to go back to school. I started making money. I was selling houses, buying them, fixing them up, you know, doing that whole thing, and fell into it. And so he pretty much turned it over to the keys to me, and he went back to work in Phoenix. And so when he moved back to go down there to because he was retired, like, three times over, you know, when I was a kid and kept going back to work. So that's how I fell into it. And then I serial entrepreneur. Your dad, yeah, just, he's builder. He's always in the building. So when he had to have a project, you know, he's retired, they'd call him, Hey, can you bail us out? Could you get us out of this, you know? And so he would go in there and clean up the mess that they made. And then, you know, look like the hero. And then he'd go retire again, and then make a bunch, a bunch of money and retire again. So he's just kept doing this throughout the years, after he got older. And where was this first auto body, you know, portable detail shop that you guys had, so it was all out of the house. So my parents lived up to the lakes, and, you know, I was like childhood home. And so we ran everything out of the home base, but it was mobile, so that the technicians would have the trailers, or the vans, whatever. We had the time and take them home, and that's how it worked out. And so it was just totally mobile. So it never had a facility. Well, when I took it over, was like, Oh, wait, and economy was crashed, and everything was kind of going, you know, downhill. And so I was like, Well, what am I going to do? And so I went into my first shop, and I ran the place out. A month later, I outgrew it. Everyone heard I had a place like, you know, let's consider the cars in sky. So a brand new business, you get a shop. You outgrew it in a month. In a month, yeah, I had so many people that were because we were all mobile, we wouldn't do the big work. We would just do your dings and dents, you know, your bumper stuff, little things. And I just said, Okay, let's try it out. And so we went and rolled the dice and had a place I rented out. And, like I said, within a month, I was just full of cars, and I was like, you know, the other guy I partnered with, he was getting upset. He's like, Man, I you know, you have all the business. We're supposed to be split in this place, and there's no room for my stuff. I said, Well, you know, we weren't getting along. So I went and rented a building on the other side of town, off Decatur by the animal shelter. And within a year, I outgrew that place. So then, oddly enough, I found the shop in Henderson. There was a guy, a realtor I got with. He helped me with the place that, hey, I got a place with a paint booth in it. It's an old body shop, you know, the guy's ready to hand the keys over, you know, he needs someone to take it over. So I was like, All right, I met with him. We went down there. It was perfect fit, you know. And he had two sides to the place. You've been to my place, he has two buildings. So the original building be the right, if you're looking at the front and that had the paint booth in it. I said, Look, I can't afford both these. I was like, you know, but I could take over one for sure. And he's like, Well, okay, so he took a chance on me, and we did. After about two to three years, I was killing it. I mean, the shop took off making money. I said, Look, man, I go, my lease is up with you. I really want to buy a building, you know, I don't want to, you know, I love what you did for me. Thank you. But if I can't buy this building, I'm gonna go find one and, you know, invest and, you know, invest into my own company. He goes, I'll tell you what I'll do. I'll make a deal with you. He goes, let's do a rent to own. He goes, I'll give you percentages of goes, whatever you pay for rent goes towards your purchase. I said, okay, cool. So we did that for a few years, and then about, I want to say, it's been about six years, and he the other side of the building came up for lease. He goes, What do you want to do? You got first right, right of refusal. I said, Well, business has been great. Why anybody has time for expansion? So I bought that building, and then the remainder balance I had the other building went into one loan. And so I sat out there after signing a contract for a butt load of money. I go, or, you know, a deal with the bank, I'm going, Oh my god. How am I going to do this? You know, I got this business. It's doing well, but, you know, my nut just got big. So what do I do? And I said, What the heck. So I rolled the dice. I remember I was living out there, just sobbing in my car, going, I just signed the biggest contract for my life. Hope to God, I can pay for this. And ever since then, you know, since it expanded, it's, it's been doing great. I mean, it's, it really was the move I needed, and gave me the room I had, and it looks great. I mean, it's an actual, you know, big shop that, you know, we run with the big boys now. So, so when I talk to business owners, they're always like, I just got lucky. I just got lucky, you know, right place, right time. Got lucky with this. But like, you don't accidentally outgrow a space, outgrow a space, have a thriving business, being able to get a commercial loan like, that doesn't happen on accident. So when you came out of the detailing mobile business, what happened, or what were you doing with clients? Or, like, what service were you providing? Where, like, Okay, now you got a full shop, you're just our go to guy. Like, like, that level of customer service and that level of like, loyalty, it does not happen on accident. And I don't like letting business owners off the hook where they're like, oh yeah, we just 5x our business. And I'm like, that didn't happen on accident. No, no, it didn't.
We had, well, here's a great example. So there was an anesthesiologist that my dad was doing his cars when he was just a resident, you know, getting out of school, and, you know, making his name in Vegas. And, you know, we got to know him. We got to know his family, his kids, you know, we would go to his house. He always had, you know, older cars because he was in school and he couldn't afford anything. Well, of course, you know, money started coming in. He started seeing the newer cars his kids started driving. So during the mobile service, we'd go to his house and like, we treat him like family. And one time, my dad did a vehicle when he owned it, and I was just working as a helper at the time, I think was over the summer, the paint didn't match. They ran out of a toner. And again, you're mobile. You can't just walk down the street and pick up paint. So they, they said, Look, you know. And the guy's like, it's fine. It's good enough. My dad said, Nope, you hold your money. I'll be back next week when they have, you know, we have to get, we have to get more paint. We're gonna fix it, make it right. And the guy was like, Geez, that was amazing. Like, the guy like, didn't take my money. He came back, fixed it didn't charge me extra. It was just a cool thing my dad did. And that's, you know, how I always envied and, you know, looked at businesses doing it the right way, the old school way, you know, a handshake deal. And so this guy loved us. So when I took over, you know, he just, he just loved it, because he knew me as a helper. And, you know, I brought my little brother into it years ago when he was interested in it. And so we had this family business. And this guy was just amazing. So I had my business card for so many years in his wallet. And when you're in surgery, as an anesthesiologist, you're just hanging out most the time you're talking while you're there working, he would take photocopies of my business card and hand it to doctors, lawyers, whoever he knew. And it was so old and tattered, the copy that people would bring into my shop. They're like, you're looking at this thing. You're like, oh my god, this thing's been this guy's wallop for probably, like. Five or six years. So I'm like, You need a new card, or maybe I need to laminate. You want to make, like, a credit card, you know, because he said he was the greatest for business. I mean, he was getting me so many referrals, and he was just such a cool guy, and and then he, you know, moved up to Reno, and I was so bummed. I'm like, Man, this was one of our, you know, I should have been paying him for all the referrals we were getting. That's awesome. And do you think that type of, like hometown feel getting referrals from other business owners. Do you think that would be possible in a city as big as LA or, you know, Miami or something like that? Or is there something unique about Henderson, like, if you had to sell somebody on opening a business in Henderson in 30 seconds, what would you say is different about doing business here than elsewhere? I think if you're a personal person and you take pride in what you do. Henderson is the place to be a business. I mean, everybody out here really like they know each other. I mean, you go the store. I run to my neighbors. I run to people that have worked on their cars. I mean, it feels like a small town. It does not feel like you're in Vegas. It feels like you're in Henderson, like you're in another city, like it's just that's what my sister always told me when I was living I lived in North Las Vegas, and she kept telling me, when she moved out here, she goes, you're gonna love this place. Way to get over in Henderson. You got to get out here. You got it. She kept trying to sell me on it. Until I moved here. I didn't really realize it, you know, I'd come visit and, you know, we were, we weren't living here, so we didn't realize that. But, man, once I did, it was, it was great. I mean, the people follow you. I mean they, they tell their friends about you. I have people that literally drive all the way from the other end of the valley to use our business because of the work we've done. I mean, I had this older lady that lost her husband, and I'd go and pick up her car. And, I mean, it was a 45 minute drive one way to go out there, and I would get her cars and bring them over here. And then she got so old, I think they finally pulled her license, because she was, you know, great customer. Unfortunately, she couldn't drive very well, but that's what got us the business. And I think that really helped me out, just that person ability, and then, you know, her, you know, telling people about it, they're like, oh my gosh, somebody like that. That's who I want to spend my money with. Yeah. So, you know, there's this trend towards big hedge funds coming in and gobbling up businesses like yours, right? And like, Okay, well, we'll, we'll buy right bet, auto body, and then we'll buy this one and this one, we'll put them together, and we'll have scales and we'll have scales of economy and whatnot. But I think once it becomes a nameless, faceless hedge fund that's the owner, all that personality goes away, right? All that customer service goes away. It's like, now you're just a number in a computer book online. And you know, it doesn't mean to say the business is owned by hedge funds. Can't do a good job, but it like it loses the Scott right touch, right, right? Everyone wants to talk to the owner. It's, that's, I mean, that's inevitable, but, you know, it's been great because now I got people under me that are just as good. I mean, they're the same way. They know how to treat people, and that's what sells it. I mean, they look at and they're like, hey, if he's on here, you know, and you look at our reviews, I mean, they mentioned people by name, and they're happy on what they've done for him. It's because they take accountability, and that that's what I think Henderson is all about. I think it's just people out here, like, you know, you don't do wrong because you're good, you know how it is. You do one thing, right? You know, a few people may hear about you do something wrong. Everyone's going to hear about it, right, right? So it's almost like high school, you know, you got to, you have to, you know, maintain your review ability, or whatever you want to call that. Yeah, in base training, they said it only takes 1f up to wipe out 10 atta boys. It is so true, right? It's true. And, I mean, I'm sure you've dealt with Yelp and all these other, you know, Yahoo places that to advertise. And it sucks, because, you know, if you look, we have like, 300 and something reviews, and they only post like 200 and, you know, and change of them and, and, I mean, these are legit reviews. I go under there, and I look and, and these ones that are on there like they're not they're not recommended. And I go, these are legit people. I can show you receipts. And I've argued with Yelp, and I spent money with Yelp, and I'm like, this is BS. I don't want to spend money with you if you're not going to let just leave them all. I think is leave every review, good, bad, fake, whatever, because majority are going to be real. I mean, we've got to think of it like, Do it, do it, right? But that's why, if you look, Yelp has the worst, one of the worst reviews of themselves from everybody else that uses them. So, yeah, yeah. And I it's crazy. What's, what's your favorite? Like, this could only happen in Henderson story, whether it's about a client or some awesome car you worked on, or what's like the what's the crazy, like, Man, this wanted to happen in any other town except for Henderson. Wow. All right, so, oh gosh, about four or five years ago, we were up in Alaska on a cruise. And, you know, small town feel people know you they see a we walk into a jewelry store, and I'm in there just looking at some watches, you know. And, yada yada. This guy looks at me and goes, you own a body shop in Henderson, don't you? And I'm like, Who the hell is this guy? And I'm looking at me, looks familiar. He goes, You fixed my dad's car last summer. And I go, what? And he goes, Yeah. He goes, my dad lives in Henderson. He goes, I remember because I took his car down there, and you dealt with us personally, and you were super cool. He goes, I he goes, that was, I never forget your face. And I'm like, What the hell? I mean, 1000s of miles from my house, and, you know, on a cruise ship, and I really, literally, I mean, on a port, I think we were in, like, like, catch can or something like that. I mean, I have a hat on, you know. I mean, I'm not, I mean, you know, I look totally different. And I'm, you know, this is years later, and this guy really remembered us, and I thought that was the coolest thing. Thing, because he just, you know, he was just, he couldn't say nothing but good things. And was his dad's car, like a 57 Bel Air, like something really special, little, you know, something he just scratched, you know, going down the, you know, parking it probably. And he was just like, man, you took care of us. He goes, that's, I'll never forget that. And then, yeah, I think he actually sent his brother, or somebody he didn't even live there. He was just taking care of his dad. And they would take so what they would do is they would have the business in Alaska, and then the winter months they would go down to the Caribbean. It was a jewelry store, and so they would travel. And so he's like, yeah, and we're all over the place. So he's like, wait to come see us again. And cool. And I was just up there a couple weeks ago, and I I was gonna go into a store, and I looked, I didn't see him in there, but his store is still up there, so I don't know if he was not working or what, but I, I looked for him when I was about a month ago, we were just up there in Alaska,
you know, going back to your staff and your team members that you said, like, hey, when I'm not there, they can fill in for me at a high level. They can treat the client with the same amount of respect. Do you think that's something that you can teach and you can train employees, or do you just have to hire the right person and hold on to them? As I could be convinced either way, like, like, that level of customer service is trainable, or, no, you just got to find the right person and they'll make it happen. I think you got to find the right person. I think that's probably 60% of it. People can be trained. But if you don't have it in your heart, or you don't care about what you're doing, it's the training doesn't matter. You know, they're not going to get it. You know, you just, you can lead a horse to water. You can't make a drink. So what do you say with because you know employees that we you know, there's a lot of turnaround this business with employees, but I've been very fortunate because I take care of my guys. I treat them right, pay them what they deserve. And about 70% of time when people leave, they try to come back. You know, they want to get you know, they check on me a year or two later, Hey, man, you hiring again. Like, you know, and you can ask people, you know, they know you it's, it's, it's amazing. Like, okay, Facebook, for example, someone puts on their, hey, I'm looking for a body shop. You know, they're in Henderson or wherever, even in the Vegas valley, anybody got recommendations? My sister went on there to put my name. She said, before she could put my name on, there, three other people popped up and had my name listed already. And it was like, she goes, I didn't get a chance to send it yet. And, like, already people had responded, and they she like, I don't know how the heck you did this. And I was like, you know, because it was a failing business. My dad's business was failing when I took it over. It's so crazy because I walked into ethereal Med Spa. Shout out to ethereal Med Spa. We just had their owner, Dr Cohen, on the podcast, and I was over there, and I was buying my wife like a package to make her face all pretty and rejuvenated and whatnot. And I was talking to Vivian, the head of marketing over there. She was at the front desk, and she was like, yeah, man, the newsletter so cool. We, you know, we'd love to advertise in there or whatnot. Do you have anybody else that you're talking to? She kind of wanted, like, proof of concept. I'm like, Yeah, I got this guy, Scott. He owns right bet, right bet, auto body. And I think we're gonna do some advertising for him and just kind of help get the word out there. She's like, Oh, my God, I just got my car fixed there. They're the greatest people ever. I'm like, I felt like it was like, I don't know I was on candy camera or something, because it was just so perfect that the only other person I had talked to in the valley, it's like, when I talk to people from moving here from LA, they're like, Oh, you live in Vegas. And I'm like, why don't live on the Strip? I live in Henderson, and it's like any other small community that you might live in. The US there just happens to be slot machines in the 711 Yeah, and I don't think people get that. So what's something else that people maybe would be surprised about you, or something you do on the off time, or something you do for fun that, like, is outside of business, but, you know, you kind of get that access being here in Henderson, well, it's like, you know, you put a face on at work. You know you're professional, you know, you're always there, you know, you're trying to be cordial and this and that. Well, you know, I was wild man. I mean, when I was younger. I mean, you know, we were, we grew up in Vegas. I mean, we had, you know, we had a friend that their parents owned a casino. It was like, you know, we had so many, there could have been so many wrong ways. I could have turned out in this world. The best thing I ever did was in college. I went to Reno I got out of Vegas. A lot of my friends at 18 were just going down the wrong paths. I mean, I tell people I've been to more funerals and I've been to weddings. I mean, just, you know, you're getting a lot of vices out here, and that's Vegas. I mean, it's just, we had a great, we had a lot of fun people to hang out with, but a lot of them just never grew up. You know, they just, they kept that, you know, that wildness from sports and from, you know, just the problem is, at a young age, there's too much too there's, there's too much money in this town, and all these kids got, you know, trust funds, and that's what killed them, because at 18, they know their money's there, and it's, you know, their mentality of a 12 year old. What are you gonna do with it? So their dad wasn't making them come to work during the summer, doing auto body work, correct? My dad was, you know, he was, he was, you play, you pay. I don't care what you do. You get home, you're still gonna be up at 6am cutting the grass or helping me remodel this bathroom or whatever. And that's what we did. I mean, we were, you know, taught to work, and that's what you do. If you want to have a good time, great, you're allowed to, but you are there at work on time, and you're 100% no matter what you are. So that's we always were like, yeah, it's just my mentality. So do you think that workout thing is, like one of your superhero powers? I think it helps. I think it definitely is. That's my drive, and I can't again. I always wanted to be successful. I mean, no matter what. And I, you know, you kind of regret because I fell into this and I wanted to be my thing was be a doctor. I want to be a doctor. I don't care what, just be a doctor or something. That was my dream. But then when I got out of school, I started making money with real estate, you know, I started making money with the cars and stuff and doing other ventures. I'm like, God, I. You know, I don't want to go be broke again. I don't want to be a student for another four years or eight years, depending upon which path I went and, you know, and then I was, you know, working with a dentist. It's, you know, it's great feel, don't get me wrong. But again, it's very boring. It's monotonous. You're just sitting there. So with cars, I mean, I get to play with, I'm a big kid with toys. I get to see some cool stuff. I get, you know, I've worked on some of the most amazing vehicles in the world. I mean, you know, for instance, they made five Batmobiles, the original ones from the Adam West era. I got to work on the number five. I actually got to drive it to the guy's house that owned it up in Dragon, like we're talking about the big fins, the old the big black one. What was the underlying car of that? That was a Ford Futura. It was a concept vehicle by Ford, and it was like this futuristic, big bubble car. And then George Barris came in, and he's the one that made the monkeys. He did the cars for a lot of the monsters, a lot of the movie cars. So he designed that and made it for the Adam West era, the original Batman and and there was five made. This one was only in, like, I think it was in one show, and it had this big lineage. It was actually used, when the show was over to go and be a drag race car. So they would take it down the dragster, you know, drag races. And it would be like this big promotion thing. It would shoot T shirts out of cannons, and it had a fire a flame thrower on the back. I mean, this thing was, like the most dangerous thing in the world. They would drop kerosene out of the back, and had, you know, spark plugs that would ignite kerosene. You had to be going about 60 miles an hour before miles an hour before you could hit the fire thing. And would just, you know, dump fire out on the track. And this guy named Wild Bill Shrewsbury, I hate to, you know, torture his name, but he was a famous drag guy, and he would run it. I mean, this thing had a blueprint and motor. It was amazing. The guy that I got to work for, work on it for just found me as a referral, and he wanted us to clean it up for a party he was having up at his house, you know, his house, you know, a big house, and real well off guy, and he has a huge collection. So once he I fixed, so he took the Batmobile over down the street to a radio shop to have some cameras put in. Has no side view mirrors. I mean, he had this thing registered in California. Was amazing, like he, you know, he has houses everywhere. And driving it, you can't see anything. I mean, it's not a street illegal vehicle, but he had it. He had it street legal because he had, you know, registered in California, anyway, longer story, longer. He had the cameras mounted with a little camera video screen. And then the cameras were these little tiny, like hidden ones, where the where you have your mirrors so you at least be able to drive it safely. And the guys are putting in, well, they want to take a picture in front of their building, so they moved it, and they weren't supposed to. The guy said, Look, you park it here. You leave it here. If you need to move, call me. I'll come move it. Well, they weren't listening. Moved it around to get a Photoshop from his building. Ran into a boat trailer and cracked the front of it, the fiberglass. So this dude's freaking out. He's like, Oh my god, Scott, what are you gonna do, man, can you fix this? And I was like, Yeah, no worries. He's like, no, no, no. Seriously, it's the Batmobile. Like you can handle this. I'm like, Yeah, bro, it's fiberglass. I like, I get it. It's a, you know, it's a $2 million car, but it's fiberglass. It's $2 million like, car, it was in shirt. It's whatever anyone will pay. But it was shirt up to for 2 million so that's why, because he paid, he bought it at cars of the star out, cars of the stars in Nashville, Tennessee, and it was just in pieces, like it was just jacked. And so the guy, there's a guy that builds Batmobiles called fiber, works out of in the Midwest somewhere. And this guy is the only one with a license from Marvel comics to build the Batmobile. And so when I got done with the job, he flew this guy in that did the restoration on it, to inspect my work. And I got a sign off from him. A thumbs up. He goes, yes, they did it, right? He's like, Good, how many more cars can you handle? And he kept bringing me cars. I mean, he was bringing me, you know, 65 Corvettes that were, you know, a couple $100,000 I mean, uh, you know, just cars that he got. Bear Jackson, that's what this guy did. I mean, he had money. He would just buy toys and use them for a little while, get bored and sell them back. And, you know, just, that's what he did. And so I had cars in my shop on a rotation basis, and this, that's what this. You know, this guy is amazing. He was so cool. He was, like, one of my favorite clients ever. But then he moved to Texas, but he literally still sends us cars from Texas to work on his interest. Anybody else? So is that your bread and butter, like the super high end stuff, or can you take a ding out of my wife's Tesla when she goes to the grocery store and somebody runs into her? We, we 90% of our jobs are our insurance work. It's we do fleets. We do City of Henderson. I do Coca Cola, Southwest gas. There's a another company that does utilities for this, for the Nevada energy team official, we do all their vehicles. So that's, that's probably where we get most our work. I do motor homes for the RV company cruise America, which they're right around the corner from us. Good people. People probably dig up their stuff all the time, all the time. I mean, they're just clipping stuff at gas stations. They try to take them to the airport to pick people up, and they get stuck in the parking garages because you can't drive an RV to the airport. Oh, so we've had a couple of those. We've had at our place, and that's why, if you go the airport, you'll see the sign that says the height and it's just, you know, destroyed, destroyed. Yeah, because people are idiots. It's so funny. I grew up like you did with auto body. I grew up working at Ryder truck rental in U haul, because my dad was a regional manager for them for years, and so at 16, probably not legal. I was shagging trucks for my dad where we would go to, you know, one location I get in a 26 footer. I could barely drive a Ford Escort. Here 26 footer just hauling ass, you know, trying to get cars from Palmdale to LA or whatever. And we had this one horror story where this poor like this poor church, had rented a truck filled a 26 footer with canned goods, which is, you know, several 1000 pounds, oh gosh, dropped the suspension like six inches because it was so heavy. They pulled into their church parking, parking overhang, or whatever it was, unloaded all the canned goods, the truck rose about six inches, and as they pulled out, they ripped off the top of the truck and ripped off the side of their church. And that was a pretty expensive fix, because those, those fiberglass boxes on those trucks are not cheap. The
whole thing, yeah, replace the whole thing. It was, it was miserable. You know, I come from LA where to run any business. You want an ice cream shop, or you want to braid somebody's hair, it takes 19 different permits. I'm sure you guys are working with all kinds of chemicals and heavy equipment, and there's some liability there. What's something about opening a business, especially a physical location business in Henderson, that people might not know, or some headaches that you've incurred having to be the business owner and the person that actually signs the checks. Oh, man, I'm glad you brought it up. I was just thinking of the story. So when I first started, I got this shop, and, you know, when I when I got it, had a paint booth in it, so it already been kind of permitted to be a body shop. So it was already kind of set up, luckily enough, but it was in shambles. You know, it was been abused, and it was been sitting there for a little while. So I go in there, and I look at it and like, oh my gosh, you know, I'm, I'm super paranoid, because I started my business in Las Vegas, so that's where I originally my first shop was for that year. And deal with the permits, dealing with air quality control and dealing with, you know, insurance, you name it. It's just a nightmare. I mean, those guys in Vegas, they're on you I mean, they're sending people out there to check on either inspectors. I mean, they're just, you know, they do their due diligence. But it's a little too much. So I'm dealing with air quality. And the guy that I was partners with with that building hated me. I was my business was taken off. I was doing well. I had a deal to rent out this, this, you know, warehouse that had a paint booth in it, and he, he literally was trying to rip me off, this gentleman that owned a shop. I mean, it's, you know, he's, who knows where he's at these days, but anyway, not a good dude. He, he literally wanted me got a business. He wanted to get my money for the deposit because I was gonna, you know, I was buying his paint booth, essentially. So I had a building already permitted, and I was gonna start over and take over his shop. But we were sharing the space till I, you know, took it over. And, I mean, he just thought I was gonna fail and he was gonna make all this money off me. Well, you know, I did well. And then all sudden, he tried to, he just literally shut the door on me. It's like, you're not using my paint booth. No more. Like, what do you mean? You're not using my you know, you got real weird. And I was like, What is going on? I had to get attorneys involved. Like, I literally went after this guy and he was found guilty, and he was a douche bag. I mean, this guy was the biggest piece of garbage out there I've ever met. And, you know, he really tried to rip me off. Here's this young kid trying to make life and that's what I think, that was my drive, you know, in life, because I was, I wasn't gonna fail. I was like, There's no way in hell. I worked too hard to get here. I'm gonna make this work. So he would call air quality control on me, because we were painting in the in the building to get cars out, like we had to make this happen. And we didn't have a booth, because he literally shut that, locked the door. I said, like, you're not using my booth. So I always thought the reason we have a paint booth is for quality of the paint, but it's actually for quality of the air. For quality of the air. So you're not releasing all that stuff out into the regular, yeah, the regular air, yeah, the VOCs and the, you know, the fumes, but it's both, I mean, you get dust and things, but, I mean, you see some people's paint booths, it's no better than I've had clean stuff come outside in a wind storm. You know, we were doing the mobile things mobile, you can do it within a certain parameter, but the paint booth thing is mostly to catch the over spray. And so they because we had to get these done. I mean, we would have fans. We just run doing the building at night, and this guy was calling air quality on me, and they were like, trying, you know, trying to give me a fine, because you're not supposed to do that. I'm like, I gotta get these people's cars done. Like they're waiting on me. Like, you know, I can't fail. So anyway, long story, I ended up getting out of there. Thank goodness. He had to pay me back my money that. I mean, he was looking at a lawsuit like it was, you know, he had to pay me. His lawyer says you don't have a chance in hell. You got to pay you can't rip this kid off. So I luckily went down to Henderson, and I found this building, and when I was before I went in there, I said, Look, I don't want to have these issues. I want to have this thing ran through. And, you know, I started calling the city. They were super cool. Hey, man, no worries. You got to have this permit this they were super friendly. They walked me through everything. They were there to, like, help your business, not put you out of business. This way I felt in Vegas. I felt like they were like, you know, let's find a way to find this kid. And, you know, hey, Screw him if he goes out of business. We got his money. You know, it's that's how I felt. And so I called up, because the biggest thing is the fire department. Fire Department has a lot to do with your building, because you're dealing with chemicals that are flammable. So I got down there and I said, Well, who's the inspector? This guy named Fred. I said, Okay, uh, can I get his number? They said, Well, he might be at this number. Try him here. I mean, they were cool, like, I got to the guy that does the inspections. Said, Hey, mister, you know what? I came here his last name, but it was, I remember, his name was Fred. I said, Would you mind like coming down here? I said, whatever it is, pay for your time. I just want, like, a walk through or, what can we do? Like, so I know to get this thing up to snuff. So when you do your inspection, you know I'm not getting hit with a bunch of fines. I want to open, like, I want to do this and open it with no issues, because no worries, man, I'll come down. I'll be there. What time you want me there? I'm like, dude, well, your time is, you know, more value of the mind, you tell me. So he comes. Down. He walks through the building. Goes, Okay, well, this, I would write you up for this site. You know, this is cool, you know, get this approved, you know, blah, blah, blah. So he goes, here's the number I'd call the company that, you know, we refer sprinklers and stuff to because they had chopped out. There was two paint boots in the building I had, and one of them was taken out, and it was just kind of capped off. He goes, that, you know, just do some of this. Do, you know, do a little cleanup, and you'll be fine. And I was like, Wow, that guy is cool shit. I mean, he literally came out that would have been, like, a 16 month process in, LA, oh God, to try to figure out where the sprinklers were supposed to go and this and that, yeah, some study of, yeah, you know, you would have to have 500 grand just to, like, buy the building and sit on it while you're waiting for permits. And then this department disagrees with this department, but it sounds like Henderson, much more business friendly. Oh, you have no idea. Like, I mean, I'm not gonna lie, I had $35,000 in the bank and trying to open a business. Now, you talk about counting pennies and, you know, living off credit. I mean, taking a I call it right back because it was a gamble. I mean, I literally, I had, you know, I just had gotten divorced. I, you know, you know, had, you know, paid that one away and was here I was trying to get this thing going. I'm like, holy crap, man. Like, I gotta get this I gotta make it work. I gotta make it work. I mean, we would get checks in for jobs, you know, we're writing checks, paying bills, and I'm running the bank to make sure they're going through. I mean, it was struggle, like it was not easy. Don't get me wrong, I would, you know, I did this with a with a prayer and a wish. But anyway, I got Fred over there, you know, let's do that inspection. Well, ended up, he said, Well, hey, you know, can I bring my wife's car by to get some repairs? It's so I was like, what do you need, man, so we'd like, you know, started trading work. He was the coolest dude, man. He sent me so many people, and we fixed his car like he was, you know, he was one of our first customers. And then when we had the, you know, the building going in that and we did the inspections, it went, you know, went so smoothly because they knew we were in, like, you know, we were we knew people in the city. The people respected us. They knew we weren't some jerk off that, you know, was going to come in here and do a crap job and then just bail. Because that's, I mean, there's a lot of that's transient. This town is so transient, with people coming and going, you know, make a quick buck and leave. And that's, you know, I'm like, Hey, man, my roots are here, you know, I want to live in the city. I want to do business in the city. My name's on the building. That's what drives me, you know, to do well. And so that's what you do, yeah. And it was just cool. I mean, he got my start. And then, you know, people down the road, just I got in with doing the city busses, that was one of the big things that really, really got my start. We were doing the mobile thing at first, and that's when we were work on site at the city, you know, the transit busses. And we'd go out there and fix them. Well, they're like, hey, you know, we've got room your facility. I can send you work. And I was like, Well, okay, well, how do we get the busses? Here he goes, Oh, you gotta get some of the CDL. So our buddy drove for Miller, you know, Miller Brewing, and he would, you know, after hours, go with us and pick up the busses, because he had a CDL, and we'd be driving double deckers, and we had shit like eight busses at our shop one time. And dude, we were killing it. I mean, we were making so much, you know, we were doing so much work for the city, and they were paying, like, you know, prevailing wages on oversized vehicles. It was like, Oh my gosh, there's a whole nother Avenue here I could, you know, get into so I was able to pay off my debts, you know, get some money in the bank, and then, you know, expand the business that way. You know, I've got a lot of contractor friends, some that are honest, some that are less than ethical. The less than ethical are like, oh, man, you can hide a lot behind a wall. You know, you can. You can do a shoddy job on the plumbing. You can do a shoddy job on whatever. I had a, I had a contractor friend, quote, unquote, who was going to buy a building that he had renovated for me. And he's like, Oh, this will be perfect. I know where I hid all the asbestos and all the bad connections and whatnot. I'm like, Why are you just telling me this now? Right? So I imagine it's the same way in cars, right? Like, if you go to an unethical body shop or somebody that's just kind of like, cut rate service, they can hide a lot behind the body panels, right? Like, do you have any stories of having to fix other people's screw ups? Oh, my God, today. Today. I was not planning to ask that question, so it's crazy that it was today, yeah, a
gentleman had been called. He called up, talked to my son on the phone yesterday, said he wanted to bring it down for some frame straightening. You know, it's a, it was a 14 F, excuse me, Chevy Silverado, 15 104 wheel drive. You know, found out the backstory he got in an accident. He didn't want the insurance to total it out, so he took it to somebody in North town, paid them 30 some $100 they I mean horrid, horrid paint job down the side. I'm sure the airbag is blue. Who knows what they did, but I'm looking at the frame. He goes, Well, I think it's a tweak here. The two front tires. One of them is about eight inches from the back of the fender. The other one's about three inches. So you're talking about five to six inches different shifting on the on this guy's front end. I'm like, You got more going on than just frame? I started looking at closer. They had started welding around where the lower control arms mount to the engine mount, like a very, very important part of the vehicle where you need to have structure, or you're going down the road, that thing could crack, you're losing your wheel on the freeway or whatever. I mean, it's just, it was horrible. And I'm like, what? I was like, this needs a frame. I go, you can't fix this. Like, who told you that this was fixed? He goes, Well, you know, they just kept dragging their feet and whatever. And he didn't want to get the whole story. Oh, turned out I saw on his truck. He was from Michigan. Well, my family's from Michigan, so we started talking this, nice look, man. Let me try to make some calls, see what I can do. But you need. A frame like, you know, maybe we'll find a used one that we can do and wait a frame, like, take the whole car off and rebuild it all in the frame. Yep, you take the cab. There's not, it's surprising. On trucks, you'd be surprised. There's only about six bolts holding that cab to the frame, and got a lot of wires and stuff that come up, you know, the unplugged. But you can put a lift and lift the, you know, the body of a cat, like a cab right off of a frame, and then do a swap. You gotta, you know, you have to have some way of pulling the motor and pulling the transmission, but a lot of that stuff, I mean, it's just plug and play. I mean, it takes some time, but, yeah, you can swap frames. I mean, they, we've done many of them, but they're the one of the most interesting was, was on, like, this big f4 50 work truck, and we had to borrow the neighbors forklift. And here we are, you know, with this massive diesel motor and transmission, because we didn't want to break them apart, so we had them tied up with this forklift. And we're swapping from one frame the next after doing all suspension, you know, all the drivetrain, and we're rolling frames around. That was hairball. I mean, that was just something, you know, first time I'd done it was super cool. But here I am working a forklift with, you know, who knows, seven or 8000 pounds of machinery hanging from it. You know, we're go drop it. Don't drop it, please, just like, Please, just don't let anything happen. God forbid, you know, but it's cool. I mean, we've had, we've had some great stuff we've worked on. I mean, you know, we always say it's there and it's never too small, never too big. Well, we'll do what we can. If we can't, we'll be honest and tell them. But obviously everybody should just go to you. But how will people know if the service provider they're going with? Because, you know, sometimes you just go with whoever your insurance tells you to go with or whatnot. Like people should go to you. Because I, if I remember correctly, in the state of Nevada, people have to pick their own auto body shop if they're in an accident, right, correct? And the insurance has to cover it at your prevailing wage or whatever. Yeah, as long as you're licensed and bonded, I mean, you're a legit business, they have to be able to use you if you're picked by the owner, so the owner has all rights in the world. The only thing the insurance company can do is make you go and get an estimate, like maybe at one of the facilities, it's always a crap estimate, which, you know, we can prove many times over. That's what they do. They give you something. They hope that you're going to go and cash that check and not get the repairs done, because now they're off the hook for what it is. And as much as I work with insurance companies, I'm not contracted by any of them. They they rip off their customers, and it's just a true fact from so you don't have any insurance companies that refer business direct to you. It's like I would get in an accident. Come over to you, say, Hey, I have State Farm. They'll pay for the repairs, and then you work with the insurance company. But it's not like State Farm sending you the business. No, the only, the only people from insurance companies that send them are the brokers, because they know us, or they've been repaired before. A lot of word of mouth, lot of referrals. Online advertising, is how I get a lot of business, but I don't do a lot. I mean, it's mostly word of mouth. I mean, this town, you know, it is. It's small, yeah, especially Anderson. I mean, if you need somebody, someone's got a guy, you know, everyone's got a guy. And so that's where you got to get in those circles of people, my neighbors, you know, it's just crazy, like I do one person's car, and then, you know, four other neighbors find out, and they're like, Oh, I got something too. Or if you're at a party, you know how it is a cocktail party. And what do you do for a living? I own a buy shop. Man, are you? Can you walk outside with me real quick and look at my car? The only times that happens? I mean, oh my gosh. It's just, you know, it's just crazy. I mean, I was on a call today with a bunch of guys from San Diego, and there must be the version of you, your doppelganger down in San Diego, because the guy was like, oh, man, guys, sorry, I was late for the call. My wife was on the way to drop kids off at school. She started smelling burning. Turns out the car was on fire. Everybody's Okay, whatever, you know. And before, like, the words were still hanging in his mouth over here, like a cartoon bubble. Three people were like, Oh, I got a guy for to fix the car. It's like, how about you ask about his wife and kids first? Yeah. And they're like, No, they just wanted to refer their auto body guys. So I thought that was pretty funny, man, that's funny. Um, what's something that people might not understand about doing business in Henderson, like, maybe some young entrepreneur stumbled across our podcast, and they're like, oh, I want to start XYZ business. You know, maybe it's something that's silly as flipping shoes, or they want to open a Pokeball place or whatnot, what? What's something that you would tell like a young business owner in Henderson of like, Hey, man, this is how you build a successful business. I think biggest thing is, is your product good? You know? Are you selling something that's that's legit? Is it yours? Is it is it a franchise? What is it, you know, and that's, that's where I'd kind of, because I do. I'm the type of guy. When I meet someone younger than me, I'm like, Dude, if I had someone like me that, you know, would have told me what I'm gonna tell you right now. It's worth more than gold. I mean, it's, that's the thing is, is I was always, you know, when I was brought up, I was one of the younger kids in the whole family and stuff. So I always listen to elder people. And I was learning, you always learn. You respect your elders. You respect you ask questions. That's who's going to teach you. Think is that it like you're getting a free education for somebody that's going to give you advice. So for me, I was, I always tell these younger people that are getting in business that, look, you're going to hit some hard spots. You're it's always going to be rough. It's never going to be easier. If you're that lucky, that man, you go buy a lottery ticket because you don't need to work. If you're that lucky, I go, it's just you got to bust your ass. That's what it is. But I go if you have something you care about and you love and you can stand behind it, the community behind you is going to stand behind you too. And if they like it and it's actually legit, you're going to make money. I mean, you're going to it's going to sell. You just have to have something that is, is legit. And that's what I tell them. I say, Hey man, if you, if you're just here to do this and sell it or something, you know, maybe Henderson. It's not for you, because Henderson doesn't play. I mean, these people out here, man, they talk. I mean, they're, you're, you know, it's a small town. It's like anything else, you know. You buy a new car, all your neighbors know, and they're asking about it. What did you pay? Where'd you get it from? Who'd you get it from? Who? Oh, you know that dealer over there. I know that guy where, you know, everyone knows everybody in Henderson. So that's the thing you get in these circles. And you treat people, right? You know, they're going to take care of you, and that's, that's what I think. Because, you know, Vegas is, it's, it's small town, but it's, it's, but, I mean, it's, I guess it's larger now, but when I came here in the 80s, it was small. You know, everybody knew everybody. Even though it's large, it's transient. So the people that are here have stayed here and made a name for themselves. So you might be known as the good guy or the bad guy. Start off in the right foot. Yeah. You know, it's so funny. I went into a Hyundai dealership because I'm looking for a new SUV for my wife, and the guy shout out to Malik at the Hyundai right over here on boulder highway. I was talking to him, and he started asking some of the qualifying questions. And I'm like, Dude, I coach sales people. I coach businesses. Like, you don't have to give me the spiel and but he was asking genuine questions, right? He wasn't trying to do the shady salesperson thing. He was like, Oh, I noticed your cauliflower ear. Man, where do you where do you work out? I was like, Oh, I do Jiu Jitsu at 10th Planet. He's like, Man, I used to wrestle in high school. We just sold this girl, Marissa, a car. I'm like, Marissa, she teaches at my wife's school. He's like, Yeah, she referred me somebody else at 10th Planet. We're helping another family over there. And I'm like, this is just a small town feel that in LA, you know, my three best friends lived an hour and a half away. We had no commonality in our neighborhoods. We were never going to run into somebody that either of us knew, and we couldn't get together on Friday night for the game, because it's like, All right, well, which three out of the four of us are going to take a $200 Uber so we can drink? And that's been one of the big things living in Henderson, it's like we put up the bat signal on Saturday night at four o'clock. Hey, UFC at our house, and there's like, five families here in 20 minutes, and you know, we're cooking. It's just like, it's such a different vibe than other big cities I've lived in. And it's like, I don't know how to describe it, but it's like, a little big city here. Yeah, it's super unique, right? It's just like, you like, you talking about Henderson Hyundai, right? Yeah, hey, Benny, over there in service, one of my really good friends. I've known him since he sell tires for Goodyear. And you know he is, he just the other day, sent somebody over to our shop. We don't even do work for their dealership anymore, because they've changed different owners. And it's, it's insanity. I mean, we, we've been doing work with these guys for so many years. You remember when all the Kias and the Hyundais were getting stolen from that Tiktok challenge? Well, you have to go to a body shop that's the only one that can actually do the repairs. They break a window. They sometimes, you know, they break your lock, and so it's got to go somewhere that can be repaired. And sometimes there's paint damage, because now it's a stolen vehicle. So there's, you know, everyone's claiming everything on this damn insurance claim. So we were getting, so we must have done, I mean, probably three or 400 vehicles that were broke into during that time, and our, I mean, the guy making the money was locksmith, because he'd have to come over and key the car. And, I mean, we were just, you know, this poor guy, I've put his kids through college. I mean, he was, you know, he was, I was just writing checks to him. I mean, I was like, Man, I might as well just give you a key to the place, because feel like you're a partnership or something. Because so that Hyundai tick tock challenge and Kia Tiktok challenge was good for the locksmith. So somebody got rich off of that. We did, okay, we weren't gonna lie. We made money, but, but it's still, it was just like, Oh my gosh. Like, you know, we felt bad, but it helped. It kept us busy. I mean, unfortunately, all right, I could ask you a couple Henderson specific questions, because you've been here for so long, since the 80s, and this is gonna be hard, because I know you got a lot of opinions, sure, but best local restaurant, oh gosh, it
depends what kind of food, because they're all good. I mean, you got to say, Okay, let's say if you're the Italian, okay, beat me to it. Yeah. Rudy at il Chianti man, when he opened that place, we were with some of his first customers, amazing. And he, I live right by there. He's been to my shop. I ran into him at the store. He's, I have old cars, and I go to his shop, and he's always gets in and we go for a ride around the block. He loves old cars. Cool dude. We became friends. I mean, he's super good dude, obviously. Johnny Max, another kick ass. Oh man. I love that place, man. I'm trying to think what else that's good man. Okay, this is gonna be really relevant for you worst Henderson traffic spot, or where do the most accidents happen in Henderson? Well, I got in the freeway right over here. And you've, I'm sure you've seen the backup going from the, well, they call it the 11, but it's the 95 you know, going to the 215 Croft. 215 curve right there. Man, I see people get smacked up there all the time. Dude, my buddy almost died there. Sadly. Shout out to Jordan worth and that He's okay. He's a 10th Planet jiu jitsu Black Belt. I was taking a private lesson from him, and when we started, I was like, Jordan, just so, you know, man, I can come to class, I can get like 90% of the value in class that I can for a private lesson. I am paying you for a private lesson because I'm paying for your time. I'm a really busy guy. If you can't be on time, and you're like all these other stoner jiu jitsu kids, that's totally fine. I get it, no problem. But like, I just wanna let you know, like, if I'm gonna be here at 10, we gotta be here at 10 working out, not like, 1015 not 1030 not last minute cancelation. Now I feel horrible for telling them that, because that guy was rushing down the freeway, getting off an auto Circle Drive right there, and boom, rear ended. Somebody, Jordan, moron didn't have a seat belt on, split his head wide open. I mean, luckily he's got a hard head across the windshield. Uh, might have actually got his, uh, his car repaired at your shop, but, yeah, that whole area right there that that, uh. Um, that freeway interchange, and then at the auto auto row exit there, yeah, auto show drive, auto show drive. That's brutal, man. I've seen a lot of fender benders there. Yeah, it's gnarly. I mean, that getting off on Sunset, where I'm at, where my, you know, I'm 95 and sunset, so when you get off right there, everyone's looking to the left, watching traffic, and it verges right when you're going eastbound. And, I mean, boom, boom, right into the back. I mean, my son got hit. You know, I've, I've almost been nailed a few times where, luckily I see and I keep creeping up, or I'll hit my horn so they hear me, but it's been, I mean, that's nuts. Around sunset right there, by my shop, another big place, you just put a little billboard right there. I actually did. I actually thought about it like, I was like, Man, I could probably put those little makeshift ones that people have. But one of the, one of the worst places, hell, I see a lot is on my road, going down horizon, getting onto the freeway there. Yeah, right by that. 711 Well, there's a, there's a Southern Nevada Health District building there. And you got to come down, you know, from the freeway and do a u turn, yep. I mean, I don't know what these people do. They're the building has you go by there today. There is plywood on that building, because people are just slamming into each other, going into the, you know, into the bushes there, and I've seen cars flipped over, I mean, right by my house. I'm like, Oh, my God, what are you guys doing? Like, it's a 3545 mile an hour zone. It's like, how hard you get hit to flip your car? They really got to get into that medical center, that dialysis. They're just like, No, we've lost Health District. It's, oh, it's health district. Yeah, it's just those people that are, you know, doing inspections. And I don't think you go there to get any treatment. I think it's just an office like, Oh my God, but I think it's God. But I think if they're late, they get written up. I don't know what the hell they do there, but I swear that's one of the worst places I've seen Rex. I mean, it's great because I go by and work and I'm, you know, I'm just gonna throw cards out to him next time. What's a business you wish Henderson had? Like, man, when is this business gonna open up in Henderson? Oh, God, you know. I, you know, I would if you have farm basket chicken. What farm basket chicken? I don't know what that is. Oh my gosh. So if you've been to Vegas a long time, everybody knows farm basket. It was over there's one on Desert Inn, okay, and Eastern, they used to be over there in the central, center of town. There's another one that one closed down. The only original one is on Charleston and Jones. And they, they were going to build one in Henderson. They had plans to do it covid Hit. So they ended up building it over on now, it just opened recently, over on Charleston, and right off the 95 in Charleston, the east side of Charleston, not the greatest area, but some of the best chicken the world. It's worth it is like going to your grandma's house. What is place called farm basket. Basket. Just farm basket. It's chicken. They sell cookies. They have, I mean, it's just fried chicken, but, my goodness, they have a turkey sandwich called the gobbler and the Clucker, which is a chicken one. And I mean, they're to die for. I might I drive all the way across town to see my dentist, which Dr Louise. Great guy, been going there for a year. Good Brazilian dude. He went to school, so I got to give a shout out to him. This dude went to school in Brazil to be a dentist, came out here to the United States to go to be a dentist. Well, they didn't look at any of his paperwork. They're like, No, you have to start over. So he went to dental school twice. So, you know, we, my wife loves this guy. You know, I switched from my original dentist, which is the guy that I volunteered for all those years. I wrote me recommendation letter, so I was going to go into dental to Dr Louise, because this guy was getting ready to retire, and so we started using him. Well, oh my gosh, we were talking. And he looks on Facebook, goes, How do you know this guy? Byron, I go, he was my suite mate in college. He goes, I went to dental school with him. So one of the guys you know that just talk about small world again, right? Anderson, Vegas valley. It's just trippy. And so he was, you know, we're still good friends, like he comes over, we go out, you know, the dentist guy, it's just cool, but the farm basket right by there. So I go there and I get my teeth cleaned. You know, it is you don't want to eat anything. But I'm like, damn it, I'll eat this later. So I'll go to farm basket, get chicken and take it all the way home and leave it the warmer tray, you know, just so I could eat it later. Because I'm like, wait till the, you know, the mint taste, or whatever that crap is, I used to do the fluoride treatment on your teeth. Oh, but man, oh, my god. Farm basket is one of the best. I wish they had one out in Henderson, because Henderson, because it would kill it. They're getting more stuff out here. I mean that. And then the other one, shlots, keys. I don't know if you ever had slot ski sandwiches, but there's, again, another place that they used to have one on Sunset. And, I mean, I was there almost weekly. I love it. They had this, this hot ham and cheese, phenomenal. Over here, drooling. And they had one right there, closed down. And, I mean, I met the guy, talked to him, you know, he was going there all the time. He started knowing me by name. He's like, dude. He's like, you know, I don't think. And he said, he goes, he's struggling. He goes, they just weren't, you know, everything was getting crazy as covid time, I think, yeah, I was down. And the only one I know of in town, I think there's one in the Excalibur casino, I believe, at their food court, and again, on Charleston and, uh, like, Charleston Decatur area. There's one over there by the old, you know, well, he's called Red Rock theater, if you've been around that long, yeah. But, yeah, this is, like, the only one in town. But they're, and they're just, again, they're, like, a homely, it's, it's a franchise, but, man, you go in there and you feel like you're in like, a, like a real deli, like a, you know, something back east style. It's just super good food, yeah. And that's, that's what I wish they had out here, but it's like anything else. I mean, you know, Henderson's guys, great play, and if you got to go somewhere so far, the nice thing about Henderson, there's no, there's no, you know how there's traffic leaving Henderson going from anywhere, it's great. I mean, if you're like in Summerlin or in North Las Vegas, you're hitting traffic no matter what time of day. It's a brutal drive. Sometimes. Henderson's got great, you know, great roads. Get in and out. I mean, they're doing some improvement. It's boulder highway, avoid like the plague. But you know, it's that's supposed to be done fairly soon, like they're one year in, and they said they've made more progress than expected, which might be the first time a government program is ahead of schedule. Yeah, I don't know. I went down on it the other day, and I'm like, by my shop is right by there, and it's a nightmare. There's just, I don't see one working. I don't know if it just, I don't know, I have to. Hopefully it's getting better, but it seems like it's just just a mess still. So talk to the people real quick as we finish up here, who needs to talk to you, who needs to come see you at their auto body shop? Where are they at in the stage of their car, of their accident, of their restoring their classic car? Like, when do people need to talk to Scott at right, that auto
I don't, I don't try to do classic cars for a living, because you're married to those vehicles, and they take a long time. I mean, my shop would be full of cars for in backed up for years. So I pick and choose who I deal with on those, but I mostly insurance is the best thing. So you're in a wreck and you're like, What do I do? What's my next step? You got to call someone that you trust, and again, look at our reviews. Ask your friends somebody's probably been in my shop, or knows somebody that has and that's who they you know, that's who they trust. So I would always say, you know, call us hey. I don't care if you choose us or not, but get some education. Like, hey, what can I do so I don't screw this up? You know, can I take a check and get Joe Blow down the street to do it for less, you know? And it's like, let me tell you why you wouldn't want to do that, or if you did the good and the bad, or the chance you're taking. So like, like, we're straight up, we'll tell you, hey, is this worth doing? Is this worth taking a chance on? Or is this, you know, what should I do on my claim? Because sometimes making a claim is not worth it. Your rates are going to go up, and if it's only so much money, okay, let's say you have a 500 deductible, but your repair is seven or $800 okay, you're going to pay another you got to pay your 500 anyway, but for three or $400 over that, you have nothing on your record. You're not going to pay for it over the next two years with your premiums. So I make the claim. I mean, Hey, say it insurance is there to be used, but only if it's necessary. Yeah, to me, insurance is for catastrophic stuff. I get in a three car pileup, and I'm staring down the barrel of $100,000 bill. Okay, I'm gonna use my insurance. So it's 1000 bucks to get the dings and scrapes and all this stuff out of my car, because I have an ego around what my car looks like. My car looks like. Sure, I'm just going to pay you some cash to make it look pretty, right? And that's the best thing. It just talk to somebody. I mean, I, you know, I try to tell people the best thing, like, again, is fleets too. Like, we deal with a lot with fleet vehicles, and that's been, you know, very, very successful for us, because, you know, you're dealing with a company that takes accountability. I mean, we fix things. We do it the right way. I mean, I've seen stuff come my shop. And I do, you know, gold entertainment. They have the PP, PTs, pubs, they own the stratosphere. I've got a great relationship in them. I've been doing all their fleet. And their fleet is huge. I mean, they have probably, I think, 80 vehicles between here and Reno and, you know, unfortunately, when you're on the road, and especially at night, because these are money collecting vehicles. These are, you know, vehicles that are always hitting these bars to fix machines or whatever. You know, they're getting nailed by people that are driving under the influencer, driving drinks. No sleep. You know it's, it's three in the morning, four in the morning accidents. I mean, hell, they hit deer. I've had them towed down from Reno because they like us to work on. They can't find, I need to open a shop in Reno. He told me, he goes, I could. He goes, he'd keep you busy just up there. But he can't find a good shop. So it's like anything else. I mean, it's just, if you have a business and you have a lot of cars, you know, we're your guy. I mean, we would be able to help you out. We know how to get things done quickly. You take it to another shop, it's going to sit there, you know, it's when they get to it, they get to it. They don't give a crap. They have so much work from the insurance company that they're giving them. They don't care about quality because they're under contract. They get work no matter what. If you look at the reviews online of gerbers, and you know these big companies, they're terrible. I mean, they are horrible reviews, and it's because these people have gotten they've taken way too long. They've charged them more than they told them they're going to charge them. They do crappy work. The paint doesn't matter this, and they won't fix it. Like, we've had to have them pay us to fix their jobs because they had three chances at it and couldn't get it right. I mean, for instance, there's just, not just gerbers. I mean, it's, you know, crash champions, always other big franchises. And I've been approached, I mean, I've been approached probably six times this year to see if I want to sell. Oh, do you want to, you know, get out of the business. Oh, what do you want to do? You know, this and that. And I'm like, No, I like what I do. Man, everyone knows me. I enjoy going to work. I mean, that's what I do. I love my job. I get to see people every day and put a smile on their face when they get their car back ahead of schedule, under budget. And, you know, they weren't expecting any of this. They're like, Oh my god, I was so distraught and upset about this accident. Now I don't have to be because it's fixed and I can move on my life. And so that's what helped. You know, I almost feel like a doctor, because I'm helping them with their with their tragedy, and now they feel better. You know, it's kind of like what you would be as a doctor. So dude, that's the way in a podcast. I love that note. Yeah, thanks for coming in, man, and we'll make sure we get all your information out on the newsletter, on social media. If you need to get your car fixed at any level, check out Scott at right bet auto. And thanks for being on man, yeah, it's been great. I really appreciate it. Hey, it's Scott groves with the Henderson HQ podcast. I hope you got something out of that episode. If you enjoyed it, please don't forget to like, comment and subscribe to the podcast. It really helps the show grow. And by the way, if you are a business owner, or you know, a business owner who has an interesting product, service or. Just an interesting backstory. Please. Please get in touch with us. Email us at the Henderson hq@gmail.com we would love to interview you, because that's what this show is all about. It's about building community, supporting local, individually owned businesses, and just making Henderson a great place to live. And don't forget, go to Henderson hq.com, and make sure you sign up for our newsletter. We send out a once a week newsletter, no spam, about the most interesting local businesses, hot spots, restaurants, community events. Thanks for watching the show. Really appreciate you. You.
